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AWP Mental Health Trust Bristol Intensive Support Team

1 Colston Fort
Montague Place
Kingsdown
Bristol
BS6 5UB

Tel: 0300 555 0334

http://www.awp.nhs.uk/services/community/intensive-services/

Tagged with: mental health, support services, doctors and dentists

Introduction show / hide
Organisation Name AWP Mental Health Trust Bristol Intensive Support Team
Website http://www.awp.nhs.uk/services/community/intensive-services/
Full Description

Avon and Wiltshire Mental Health Partnership NHS Trust (AWP) provides 24 hour rapid assessment and treatment for people experiencing a mental health crisis.

Who are we?
We are multi disciplinary teams that provide emergency mental health assessments and subsequent treatment to individuals in communities across AWP Trust.

What we do?
We provide expert assessment to individuals experiencing mental health crisis within four hours of referral. Our service is available 24 hours a day, 365 days of the year.

We provide local support for people aged 18 and over that are experiencing a breakdown in their mental health and feel that they may require an emergency response for help and support.

The team consists of mental heath nurses, social workers, doctors, occupational therapists and dedicated mental health workers that will seek to immediately reduce distress both through the use of support, advice, medication and a range of therapeutic interventions all specifically designed for those in crisis.

Following an assessment the team will work with the individual to agree a plan of care and will immediately provide intensive treatment in their home in order to reduce their distress and promote recovery.

It may be that they require a period of dedicated treatment within one of our specialist hospitals. The intensive team will consider with the individual whether this is the best care option and ensure that if it is, they experience a safe and smooth transfer to hospital. The intensive team will also support them at home following discharge from hospital.

Callers can expect to be treated in an efficient and professional way with staff that understand the nature of their distress and the impact this will have on them and the people that are close to them.

We will ask a few questions on the phone to gain the information we require to ensure that we can provide the best information and services to meet their needs.

Team members will explain the process and timings and will continue to keep the individual informed of progress throughout this difficult time.

How to access this service:
Through your General Practitioner (GP) with the single point of entry into the mental health service
OR
Through Care Co-ordinators (Mon-Fri 9.00am-5.00pm)
OR
Through Accident and Emergency outside normal working hours
OR
By self referral over the phone outside normal working hours.

Organisation type Statutory Service
Alternative names The Intensive Team - Avon and Wiltshire Mental Health Trust
Areas Served Bristol
Is there a cost for these services? No
Do you offer concessions? No
How can people access this service? Professional Referral
Business Open 24/7? Yes
Out of hours answer machine No
Organisation Details show / hide
Address Details
Address Line 1 1 Colston Fort
Address Line 2 Montague Place
Address Line 3 Kingsdown
Town Bristol
Postcode BS6 5UB
Organisation Contact Methods
Telephone 0300 555 0334
Fax 0117 944 6388
Further Contact Details show / hide
Services show / hide
Helpline service? No
Accessibility show / hide
Physical access information Yes
Access Questions
Are there bus stops nearby? No
Is there a rail station nearby? No
Is there a car park nearby? No
Is there parking for disabled drivers on site or outside the building? No
Is there on-street parking in close proximity to the premises? No
External Access
Do the premises feature non-revolving automatic external doors? No
Are external doors 900mm or more wide with flat thresholds? No
Are external doors non sprung? No
On external doors are the handles a contrasting colour and tone to the door? No
Are there external steps? No
Do these steps have a handrail? No
Are the edges of the steps a contrasting colour to the steps? No
Is there a ramp? No
Internal Access
Do the premises feature non-revolving automatic internal doors? No
On internal doors are the handles a contrasting colour and tone to the door? No
Are there internal steps? No
Do these steps have a handrail? No
Are the edges of the steps a contrasting colour to the steps? No
Is there a ramp? Yes
Does this ramp have a handrail? No
Are the edges of the ramp a contrasting colour to the ramp? No
Is there more than one floor at the premises? Yes
Is there a lift? No
Are there visual alarm systems at the premises? No
Is there an induction loop / induction coupling at the premises? No
Do visitors have access to a telephone? No
Can people with an assistance dog access the service accompanied by their dog? No
Does the toilet have a minimum size of 2200mm × 1500mm No
Does the toilet have a minimum door size of 1000mm No
Does the toilet have grab rails - 2x horizontal? No
Does the toilet have grab rails - 2x vertical? No
Does the toilet have grab rails - 1x drop-down? No
Is the height of the reception desk at the premises between 750mm and 850mm? No
Tags show / hide
Taggings mental health, support services, doctors and dentists

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