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AWP South Gloucestershire Adult Recovery Services

The Elms
26 Gloucester Road
Thornbury
BS35 1DG

Tel: 01454 271 000

http://www.awp.nhs.uk/services/community/recovery-service

Tagged with: mental health, support services

Introduction show / hide
Organisation Name AWP South Gloucestershire Adult Recovery Services
Website http://www.awp.nhs.uk/services/community/recovery-service
Full Description

Our recovery services are the main service to provide ongoing care, treatment and support for service users, their families, friends and supporters. The service will provide specific periods of interventions to service users requiring short or long term support to assist their recovery.

Within our recovery service we also provide an assertive outreach approach to those service users who need a more intensive level of support over a longer period of time.

We use the Recovery Star to enable service users to work with us to develop shared goals and treatment plans.

We support service users to develop advance directives outlining how they would like to be treated during periods when they maybe unwell.

We work with service users and their families to develop rapid access plans with information and advice on how to get back in touch with our service after they have been discharged back to the GP.

Each recovery service now operates extended hours between 8.00 am and 8.00 pm Monday to Friday, five days a week on the following basis:
● Between 9.00 am and 5.00pm, it provides a full range of services
● Out of hours, appointment slots will be provided to ensure convenient provision for service users and effective involvement of family and friends.

Contact for service users and their families in an emergency will be provided outside these hours by our intensive services.

By adopting a team-based approach to care management, each care coordinator will be able to call on specialist assessment and treatment, while remaining closely involved themselves. This will ensure service users and carers have continuous treatment within agreed arrangements, as well as being able to accessing specialist support when needed.

To ensure consistency and to minimise transfers between teams, responsibility for care coordination will remain with recovery teams wherever possible with other specialist services supporting individual needs.

Service users and their families are usually seen in their homes or in outpatient facilities either at the bases above or other local provision such as GP surgeries.

The service will also be provided from other community locations which can provide a clinically effective and safe environment and which are accessible to people including primary and secondary care settings such as surgeries, health centres, community mental health bases and wards.

Organisation type Statutory Service
Alternative names Community Mental Health Team - South Glos
Areas Served South Gloucestershire
Is there a cost for these services? No
Do you offer concessions? No
How can people access this service? Professional Referral
Business hours
Day Opening Hours Notes
Monday 09:00 17:00
Tuesday 09:00 17:00
Wednesday 09:00 17:00
Thursday 09:00 17:00
Friday 09:00 17:00
Out of hours answer machine No
Organisation Details show / hide
Address Details
Address Line 1 The Elms
Address Line 2 26 Gloucester Road
Town Thornbury
Postcode BS35 1DG
Organisation Contact Methods
Telephone 01454 271 000
Further Contact Details show / hide
Services show / hide
Helpline service? No
Accessibility show / hide
Physical access information Yes
Access Questions
Are there bus stops nearby? No
Is there a rail station nearby? No
Is there a car park nearby? No
Is there parking for disabled drivers on site or outside the building? No
Is there on-street parking in close proximity to the premises? No
External Access
Do the premises feature non-revolving automatic external doors? No
Are external doors 900mm or more wide with flat thresholds? No
Are external doors non sprung? No
On external doors are the handles a contrasting colour and tone to the door? No
Are there external steps? No
Do these steps have a handrail? No
Are the edges of the steps a contrasting colour to the steps? No
Is there a ramp? No
Internal Access
Do the premises feature non-revolving automatic internal doors? No
On internal doors are the handles a contrasting colour and tone to the door? No
Are there internal steps? No
Do these steps have a handrail? No
Are the edges of the steps a contrasting colour to the steps? No
Is there a ramp? Yes
Does this ramp have a handrail? No
Are the edges of the ramp a contrasting colour to the ramp? No
Is there more than one floor at the premises? Yes
Is there a lift? Yes
Are there visual alarm systems at the premises? Yes
Is there an induction loop / induction coupling at the premises? Yes
Do visitors have access to a telephone? No
Can people with an assistance dog access the service accompanied by their dog? No
Does the toilet have a minimum size of 2200mm × 1500mm Yes
Does the toilet have a minimum door size of 1000mm No
Does the toilet have grab rails - 2x horizontal? Yes
Does the toilet have grab rails - 2x vertical? Yes
Does the toilet have grab rails - 1x drop-down? Yes
Is the height of the reception desk at the premises between 750mm and 850mm? No
Tags show / hide
Taggings mental health, support services

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