Introduction

Introduction

Organisation Name
Bristol Zoo Gardens
Description

With over 400 species and nine animals houses under cover, you'll enjoy your visit whatever the weather. We suggest you allow 2-5 hours for your visit to really take in eveything we have to offer.

Bristol Zoo Gardens is much more than a fun-filled and stimulating day out for all the family. It's a place to learn more out about animals in the wild – especially endangered ones.

By visiting Bristol Zoo you will be directly contributing to the conservation of endangered species and habitats. Our admission prices include a 10% voluntary donation to help support our conservation projects.

The Zoo is 175 years old and contains a number of old buildings and structures – three of which are Grade II listed. However, most of the Zoo is accessible for wheelchair users and those with walking difficulties.

Most paths are tarmac and there is level or ramped access to most buildings. However, there are moderately steep ramps when you exit the Reptile House, and on the entrance and exit of the Aquarium and Bug World. Being a nocturnal exhibit, Twilight World has very low levels of light and some noticeable changes in the level and texture of the floor finishes.

There are 20 manual wheelchairs and three electric buggies available at the Zoo entrance. There is no hire charge for the manual wheelchairs and a £5.00 charge (£2.50 for members) with a deposit of £10 for the electric buggies. It is strongly recommended that you book a wheelchair in advance of your visit to ensure that you get one. Please call 0117 974 7357 to reserve one.

Unfortunately we do not allow dogs into the Zoo but we do provide temporary accommodation for assistance dogs while their owners visit the Zoo. Assistance dogs will be kept in comfortable accommodation for the duration of the visit and will be provided with fresh drinking water. Owners are required to leave a mobile number and to check on their dog at pre-arranged intervals during their visit. Please be aware that the kennels are located in our west car park on College Road which is not within the zoo. The kennels are offered as a free service and are not supervised.

We recommend that you book a place in the kennels in advance of your visit to avoid disappointment. Please call 0117 974 7300.

Organisation Type
Registered Charity
This organisation provides support around
Socialising / Out and About
Regions
South Gloucestershire Bristol Bath and North East Somerset
Is there a cost for these services?
Contact for details
Do you offer concessions?
How can people access this service?
Drop-In
Business Hours
MondayFrom 09:00To 17:30Close at 17:00 in Winter
TuesdayFrom 09:00To 17:30Close at 17:00 in Winter
WednesdayFrom 09:00To 17:30Close at 17:00 in Winter
ThursdayFrom 09:00To 17:30Close at 17:00 in Winter
FridayFrom 09:00To 17:30Close at 17:00 in Winter
SaturdayFrom 09:00To 17:30Close at 17:00 in Winter
SundayFrom 09:00To 17:30Close at 17:00 in Winter

Primary Organisation Details

Primary Address Details

Address 1
Clifton
Town
Bristol
Postcode
BS8 3HA

Organisation Contact Methods

Telephone

Services

Helpline Details

Will calls I make to this helpline show on my bill?
N/A

Accessibility

General Accessibility

Tick here to add details of how your services is accessible to people with a physical disability.

Access Questions

Are there bus stops nearby?
Approx. distance?
10m
Bus numbers?
8,9
Is there a rail station nearby?
Approx. distance?
1/2 mile
Is there a car park nearby?
Approx. distance?
20m
Is there parking for disabled drivers on site or outside the building?
If so, how many spaces?
25

External Access

Do the premises feature non-revolving automatic external doors?
Are external doors 900mm or more wide with flat thresholds?
Are external doors non sprung?

Internal Access

On internal doors are the handles a contrasting colour and tone to the door?
Are there internal steps?
If so, how many?
various
Do these steps have a handrail?
Are the edges of the steps a contrasting colour to the steps?
Is there a ramp?
Do visitors have access to a telephone?
Can people with an assistance dog access the service accompanied by their dog?
Is there provision for assistance dogs? (Water bowl and toilet area)

Assistance dogs are not allowed into the Zoo but they do have 2 kennels located in the College road car park which provide temporary accommodation for Assistance Dogs while their owners visit the Zoo. Assistance Dogs will be kept in comfortable accommodation for the duration of the visit and will be provided with fresh drinking water. Owners are required to leave a mobile number and to check on their dog at pre-arranged intervals during their visit.

It is recommended to book a place in the kennels in advance of your visit on 0117 974 7359. It is also possible to pre-arrange a volunteer guide for your visit on 0117 974 7365

Does the toilet have a minimum size of 2200mm × 1500mm
Does the toilet have a minimum door size of 1000mm
Does the toilet have grab rails - 1x drop-down?

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