Organisation Name
Brook Young People's Clinic

Ask Brook offers a confidential interactive text and webchat service offering information, support and signposting service for anyone under 25 in the UK through;
A text chat service: 07537 402 024 (standard SMS rates apply)
A webchat service 9am-3pm and
Ask Brook 24/7 tool through the Brook website:

Further information...

 We are an integrated sexual health service universally supporting young people’s sexual health choices
 Brook is the UK’s leading provider of sexual health services and advice for young people under 25. We are the only charity working across the UK and Channel Islands that specialises in working with young people to promote their sexual health in the wider context of health and wellbeing
 51 years’ experience of sexual health work with young people
 Specialist Level 1 and 2 clinical contraceptive services for young people
 Delivery of Level 1 services for young people in education and community settings
 Targeted work with vulnerable groups of young people with expertise in working with young people with learning disabilities and their families, looked after young people and young people presenting with risky sexual behaviours
 Developing and implementing safeguarding and CSE strategies
 Health promotion and Sex and relationships education delivery (universal and targeted)
 Developing and implementing reducing teenage pregnancy strategies
 Delivery of condom card schemes
 Specialist sexual heath training for young people and professionals
 Staff qualified and experienced in supporting adolescent sexual health matters
 Central base in Bristol but able to work in all unitary authorities
 Community sexual health outreach bases in 21 schools in Bristol and South Gloucestershire and happy to extend our reach to North Somerset
 We would see ourselves as potential lead providers of young people’s sexual health service or as sub-contractor to a lead provider on an all ages tender. We would be happy to partner with a number of other organisations in order to meet the demand in the geographical locations required and provide a recognisable, consistent service across the three areas.
 Offering full range of contraceptive services including LARC, (Implant and IUT) Emergency contraception (including hormonal and IUD)
 Examination of male and female clients including syndromic treatment of STI’s/infections
 Offering full STI testing including BBV and HIV/Syphilis(serology/ point of care testing)
 Pregnancy testing/options counselling and onward referral
 Health Promotion - sexual health
 One to one work
 Small group work
 Brief interventions (health and wellbeing)
 Sex and relationships education work (Class room based and community)
 Training on sexual health/Safeguarding issues for professionals working with young people
 Professional training (Clinical – FRSH LOC/Educational)
 Specialist sexual health work with Learning disabled young people and their parents and carers
 CSP co-ordination
 Delivery of condom distribution scheme
 Volunteering and youth participation work OTHER RELEVANT INFORMATION
 Strong reputation locally
 Trusted brand focused on young people, led by young people and that young people know and recognize
 Brook is a national organisation with an infrastructure that brings added quality to local services
 We have a track record in reaching large audiences of young people. For example via Health promotion events, school assemblies and via social media
 In 2014/15 Brook (Bristol/South Gloucestershire/North Somerset)reached over 15 thousand young people in our clinical and educational services.
 Brook is working toward the provision of a 24/7 service via ASK Brook

Organisation Type
Registered Charity
Alternative names
Brook Advisory
This organisation provides support around
Personal Health Services Emotional Support Living, Learning, Working
This organisation provides support for
Children & Young People Men's Health And Wellbeing
Areas Served (Further Details)
Service is available and free to all young people aged 24 or under, wherever they are from, whether they are visiting the UK or are UK citizens.
Is there a cost for these services?
How can people access this service?
Business Hours
MondayFrom 09:00To 15:00
TuesdayFrom 09:00To 15:00
WednesdayFrom 09:00To 15:00
ThursdayFrom 09:00To 15:00
FridayFrom 09:00To 15:00

Primary Organisation Details

Primary Address Details

Address 1
3rd Floor, The Station
Address 2
Silver Street
Address 3

Venue Address Details

Venue Contact Methods


Service Descriptions

Services Available to People at Home

Under special circumstances we are able to visit young people at home. The Brook Outreach team visit schools and colleges in Bristol and South Gloucestershire to provide free and confidential advice and sexual health services to young people in these locations.


Helpline service?

Helpline Details

Ask Brook

For free and confidential sexual health advice call free on 0808 802 1234, or text "Brook Info" to 81222.

Telephone number
Cost per minute
Freephone number?
Will calls I make to this helpline show on my bill?
SMS/Text Messages


General Accessibility

Tick here to add details of how your services is accessible to people with a physical disability.

Access Questions

Are there bus stops nearby?
Approx. distance?
50 metres
Bus numbers?
all buses that stop in the centre of Bristol
Is there a rail station nearby?
Approx. distance?
Is there a car park nearby?
Approx. distance?
Is there on-street parking in close proximity to the premises?
Approx. distance?

External Access

Are external doors 900mm or more wide with flat thresholds?
On external doors are the handles a contrasting colour and tone to the door?

Internal Access

On internal doors are the handles a contrasting colour and tone to the door?
Is there more than one floor at the premises?
Is there a lift?
Is there an induction loop / induction coupling at the premises?
If so, does it have wheelchair access?
If so, does it have an induction loop?
Is there provision for assistance dogs? (Water bowl and toilet area)

We accept assistance dogs into the clinic and will accommodate them to the best of our ability.

Does the toilet have a minimum size of 2200mm × 1500mm
Does the toilet have grab rails - 1x drop-down?
Is the height of the reception desk at the premises between 750mm and 850mm?


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