At the Primary Care Unit we provide an emergency service for patients who are not registered with a dentist. The service is available from Monday to Friday before 10.00am (doors open at 8.00am) and is provided by supervised dental students on a predominantly first come first served basis.
We attempt to see all patients who attend but this is not always possible. You may have a long wait to see somebody. Children and those with severe oral dental problems are usually given priority.
If you are currently under treatment from your own dentist we are unable to accept you for treatment unless you have a referral letter from them.
If accepted for assessment that day, you will either be allocated a patient treatment slot or asked to wait and see a nurse who will either allocate you a treatment slot or give advice as to where you may be treated.
If you are accepted for treatment, please be patient. You are allocated to a particular student or staff member so it may appear that patients who arrived after you are being seen before you. This depends upon patients presenting problems and the speed at which staff can see and treat their allocated patients.
This organisation provides support around
Is there a cost for these services?
Standard NHS charges apply unless proof of exemption is provided.
How can people access this service?
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The Dental Helpline has answered more than 350,000 enquiries since its formation some 15 years ago. Staffed by fully trained oral health experts and dental nurses, we can provide you with free and impartial advice on a whole range of topics relating to your oral health.
We can help you on subjects such as dental terms and treatment procedures, oral hygiene, current legislation and regulations, dental charges, complaints procedures, and referrals to other organisations.
All enquiries are completely confidential and answered very quickly.