Organisation Name
Headway - Bristol

Headway Bristol provides a range of services to people who have had a traumatic or acquired brain injury, stroke or a brain tumour, and provides support and information to their carers and families. The Charity provides day services for social & cognitive rehabilitation of brain injured adults, as well as one-to-one outreach services. Headway Bristol accepts referrals from Bristol, South Glos, Bath, West Wilts, North East Somerset and North Somerset.

The support service for carers and families is available by contacting Headway Centre.
A Carers group meets regularly in Headway Centre at 19:00 on the first Tuesday of each month. There is a monthly Drop-in evening at Headway Centre too, which takes place alongside the Carers group meeting on the first Tuesday of each month (19:00 -21:00). The Drop-in offers a recreation room, computer facilities, the resource library, and access to advice and support.

You do not need to be a member and sessions are available free to people with head injury, their family members or their carers.

Appointments for visits to the Day Centre, other than for the Drop-In sessions, can be available from Monday to Friday between 10:00 and 15:30 at Headway Centre, or an appointment can be made for support staff to provide one-to-one or family support in your home or other suitable place.

The Resource Library is open to people who have suffered a brain injury, their families and carers, and other professionals. It is a relaxed, friendly and welcoming space in which to read, find information and learn about other resources and organisations.
There is also a facilitated peer support social group for young adults aged 18-35 (HIYA!)

Organisation Type
Registered Charity
Alternative names
Headway Bristol The Brain Injury Association Ltd
This organisation provides support around
Personal Health Services Socialising / Out and About Emotional Support Living, Learning, Working Support Around the Home / Home Help Getting Around
This organisation provides support for
Disabled People Families Parents Adults Carers Visually Impaired Professionals / Practitioners
South Gloucestershire Bristol Bath and North East Somerset North Somerset
Areas Served (Further Details)
Bristol, Bath, North East Somerset, West Wilts, North Somerset, South Gloucestershire
Is there a cost for these services?
Contact for details
Cost information

For information about day service and one-to-one outreach fees please contact Headway Centre.

Attendance at the monthly Drop-In Evening and Carers' Group, and advice provided at the weekly Drop-In sessons, is FREE.

People can self refer or be referred by a professional, and can drop-in for other services and support.

How can people access this service?
Business Hours
MondayFrom 09:00To 17:00services 10.00-3.30
TuesdayFrom 09:00To 17:00services 10.00-3.30
WednesdayFrom 09:00To 17:00services 10.00-3.30
ThursdayFrom 09:00To 17:00services 10.00-3.30
FridayFrom 09:00To 17:00services 10.00-3.30
Saturdayby arrangement
Sundayby arrangement
Out of hours answer machine

Primary Organisation Details

Primary Address Details

Address 1
Headway Centre
Address 2
Frenchay Beckspool Building
Address 3
Frenchay Park Road
BS16 1LE

Organisation Contact Methods


Venue Address Details

Contact Details

Contact Name
Claire Newman
Job title / Position
Services Administrator

Venue Contact Methods



Service Descriptions

Services Available to People at Home

Carer support/visits.
Outreach services for individuals to help maximise quality of life, confidence, self esteem and independent living skills.


brain injury


Helpline service?

Helpline Details

Headway UK (nurse led helpline)

Confidential support and advice on the effects of brain injury

Telephone number
Freephone number?
Will calls I make to this helpline show on my bill?

Limitations and Associations

Limitations / Restrictions

Adults (18+)

Associations / Qualifications / Awards

Queen's Award for Voluntary Service; Member of Institute of Fundraising
ICO Registered


General Accessibility

Tick here to add details of how your services is accessible to people with a physical disability.

Access Questions

Are there bus stops nearby?
Approx. distance?
200-300 yds
Bus numbers?
4, 18, 318, 319, 327, 329
Is there a rail station nearby?
Approx. distance?
2.5 miles - Bristol Parkway
Is there a car park nearby?
Approx. distance?
50 yds
Is there parking for disabled drivers on site or outside the building?
If so, how many spaces?
Disabled parking telephone
Is there on-street parking in close proximity to the premises?
Approx. distance?

External Access

Do the premises feature non-revolving automatic external doors?
Are external doors 900mm or more wide with flat thresholds?
Are external doors non sprung?
On external doors are the handles a contrasting colour and tone to the door?
If so, how many?

Internal Access

Do the premises feature non-revolving automatic internal doors?
On internal doors are the handles a contrasting colour and tone to the door?
Are there visual alarm systems at the premises?
Do visitors have access to a telephone?
If so, does it have wheelchair access?
Can people with an assistance dog access the service accompanied by their dog?
Is there provision for assistance dogs? (Water bowl and toilet area)

Please notify in advance, tel: 0117 340 3771

Does the toilet have a minimum size of 2200mm × 1500mm
Does the toilet have a minimum door size of 1000mm
Does the toilet have grab rails - 2x horizontal?
Does the toilet have grab rails - 2x vertical?
Does the toilet have grab rails - 1x drop-down?
Is the height of the reception desk at the premises between 750mm and 850mm?


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