Introduction

Introduction

Organisation Name
Bristol Royal Hospital For Children
Description

Local and acute hospital provision for patients under 16, including Emergency Department.

Centre for acute paediatric clinical services including 24 hour Emergency Dept. Patients accepted by referral from GP or other health service professionals, emergency admission, or through the hospital retrieval service.

The hospital provides services for patients within the greater Bristol area and for those requiring specialist services from within the south-west and beyond.

Organisation Type
Statutory Service
Other organisation type
statutory
Alternative names
Bristol Children's Hospital, Bristol Royal Hospital for Sick Children, BCH, BRHFC, BRI for Children
This organisation provides support around
Personal Health Services Emotional Support Living, Learning, Working
This organisation provides support for
Children & Young People Disabled People Families Parents Wheelchair Users Learning Difficulties Carers Professionals / Practitioners People On Low Income
Regions
South Gloucestershire Bristol Bath and North East Somerset North Somerset Somerset
Areas Served (Further Details)
UK wide (specialist services)
Is there a cost for these services?
No
How can people access this service?
Professional Referral
Business Open 24/7?
Business Hours
MondayFrom 09:00To 17:00
TuesdayFrom 09:00To 17:00
WednesdayFrom 09:00To 17:00
ThursdayFrom 09:00To 17:00
FridayFrom 09:00To 17:00
SaturdayCLOSED
SundayCLOSED

Primary Organisation Details

Primary Address Details

Address 1
Paul O'Gorman Building
Address 2
Upper Maudlin Street
Town
Bristol
Postcode
BS2 8BJ

Organisation Contact Methods

Telephone

Venue Address Details

Contact Details

Contact Name
Lisa Smith
Job title / Position
LIAISE Family Support Team Manager

Venue Contact Methods

Telephone

Services

Service Descriptions

Keywords

children, young people, health, paediatrics, doctors, emergency, A&E, care, disability, support, parents

Helpline Details

Will calls I make to this helpline show on my bill?
N/A

Limitations and Associations

Limitations / Restrictions

Patients must be under 16 at commencement of treatment.

Associations / Qualifications / Awards

CQC rated Outstanding as part of University Hospital Bristol NHS Foundation Trust

Accessibility

General Accessibility

Services that increase accessibility

Support services available to assist equalities groups:
- interpreting/translating on request including BSL
- hospital passport scheme available to help support patients with complex needs (please see our website for further details)
- play distraction and support for young children and those with complex needs
- dedicated support service (LIAISE) for all patients and families with questions or queries regarding the service
- Family support workers available to provide more in depth support to long stay patients and families who do not have access to a social worker

Tick here to add details of how your services is accessible to people with a physical disability.

Access Questions

Are there bus stops nearby?
Approx. distance?
200 yards
Bus numbers?
hospital free bus
Is there a rail station nearby?
Approx. distance?
1 mile
Is there a car park nearby?
Approx. distance?
600 yards
Is there parking for disabled drivers on site or outside the building?
If so, how many spaces?
5
Disabled parking telephone
Approx. distance?

External Access

Do the premises feature non-revolving automatic external doors?
Are external doors 900mm or more wide with flat thresholds?
Are external doors non sprung?

Internal Access

On internal doors are the handles a contrasting colour and tone to the door?
Are there internal steps?
If so, how many?
168
Do these steps have a handrail?
Are the edges of the steps a contrasting colour to the steps?
Is there more than one floor at the premises?
Please supply any further information relevant to your floors

Floors are colour coded to aid recognition

Is there a lift?
Are there visual alarm systems at the premises?
Do visitors have access to a telephone?
If so, does it have wheelchair access?
Can people with an assistance dog access the service accompanied by their dog?
Is there provision for assistance dogs? (Water bowl and toilet area)

Assistance dogs are permitted on the wards when working but not as visitors. However, those who need to bring their dog during a visit may leave it ouside the main reception, and reception staff should be advised. Water and food bowls are available on request.

Does the toilet have a minimum size of 2200mm × 1500mm
Does the toilet have a minimum door size of 1000mm
Does the toilet have grab rails - 1x drop-down?
Is the height of the reception desk at the premises between 750mm and 850mm?

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