Organisation Name
Carers' Centre (Bath and North East Somerset)

Do you look after someone? If so, who looks after you?

FREE help and support for carers in Bath and North East Somerset.

The Carers' Centre helps friends, family or neighbours living with and/or caring for someone in BaNES (or B&NES, if you prefer!).

* Personal support plan set up with one of our expert Carers’ Officers
* Helping you to find and access useful local services, agencies and groups
* Emergency Planning for the person you look after should you become unwell
* Young Carers: A programme of support for people aged 5 to 25
* Specialist support for carers with learning disabilities

* Counselling: Professional support for challenging emotional situations
* Befriending: Trained volunteers who can offer support and empathy
* Support groups: Meet other carers who understand how you feel

* Days Out: Trips and events to take time out and enjoy yourself
* Health and Wellbeing: Arts and Crafts, Indian Head Massage and much more
* Twos’ Company: Enjoy time together with a friend or loved one
* Family Time: Outings together for the whole family
* Me Time: Special activities for yourself or with a friend

* Employment support: Expert help into work, training or to start a business
* Workshops and Training: Learn positive skills to help manage your caring role
* Have Your Say Days: Get involved and help improve local services

Our two centres are:

* North East Somerset Carers' Centre, 1 Riverside Cottages, Radstock BA3 3PS
* Bath Carers' Centre, The Woodlands, Lower Bristol Road, Bath BA2 9ES

Organisation Type
Registered Charity
This organisation provides support around
Socialising / Out and About Emotional Support Living, Learning, Working Getting Around
This organisation provides support for
Children & Young People Disabled People Families Parents Older People Wheelchair Users Adults Learning Difficulties Men's Health And Wellbeing Carers Dementia Women Hearing Impaired Visually Impaired LGBT Professionals / Practitioners People On Low Income Mental Health Issues
Bath and North East Somerset
Areas Served (Further Details)
If either the carer or cared for are liable for Council Tax within BaNES (whether you pay it or receive council tax benefit), then we can support you free of charge.
Is there a cost for these services?
How can people access this service?
Business Hours
MondayFrom 15:00To 17:00
TuesdayFrom 15:00To 17:00
WednesdayFrom 15:00To 17:00
ThursdayFrom 15:00To 17:00
FridayFrom 15:00To 17:00
Out of hours answer machine

Primary Organisation Details

Primary Address Details

Address 1
1 Riverside Cottages
Bath and North East Somerset

Organisation Contact Methods



Service Descriptions

Services Available to People at Home

We carry out home visits to set up Carer Plans, which look at all aspects of the caring role eg finances, emotional and physical health, practical issues. This tailor-made support plan is then reviewed on a regular basis, to ensure that Carers' needs are always looked after.


support carer plan advice information befriending breaks activities


Helpline service?

Helpline Details

Information & Advice Line

Carers can call with queries about anything and we will try to resolve them!

Telephone number
Cost per minute
Free (some mobile providers charge)
Freephone number?
Will calls I make to this helpline show on my bill?
Helpline Opening Hours
MondayFrom 10:00To 13:00
TuesdayFrom 10:00To 13:00
WednesdayFrom 10:00To 13:00
ThursdayFrom 10:00To 13:00
FridayFrom 10:00To 13:00

Limitations and Associations

Associations / Qualifications / Awards

PQASSO Quality Mark Level 2
Centre of Excellence Award from Carers' Trust.


General Accessibility

Services that increase accessibility

We have Easy Read information available. is the Centre's fully accessible website available in Easy Read, different formats and languages.

Tick here to add details of how your services is accessible to people with a physical disability.

Access Questions

Are there bus stops nearby?
Approx. distance?
100 metres
Bus numbers?
15, 5 (Bath) 173, 178, 184, 379 (Radstock)
Is there a car park nearby?
Approx. distance?
20 metres (Radstock), On site (Bath)
Is there parking for disabled drivers on site or outside the building?
If so, how many spaces?
2 (Radstock); 15 (Bath)
Is there on-street parking in close proximity to the premises?
Approx. distance?

External Access

Are external doors 900mm or more wide with flat thresholds?
Are external doors non sprung?
Is there a ramp?

Internal Access

Is there a ramp?
Is there more than one floor at the premises?
Do visitors have access to a telephone?
If so, does it have wheelchair access?
Does the toilet have a minimum size of 2200mm × 1500mm
Does the toilet have a minimum door size of 1000mm
Does the toilet have grab rails - 2x horizontal?
Does the toilet have grab rails - 2x vertical?


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