Organisation Name
Citizens Advice Bureau - Bristol

Bristol Citizens Advice Bureau is an independent charity that provides free, impartial advice and information on a range of issues. We can help with most everyday problems from employment to housing and debt.

Before using our service we would encourage you to visit our national website where you will find information about all the main areas of advice including: Benefits, Debt, Housing, Employment, Consumer, Family etc.

Drop-in Advice Service at Southmead Community Centre
Generalist Advice Service
Wednesday: 10:00 - 13:00

Our family law e-mail advice service which will be answered by our partners The College of Law

As an alternative to using the drop-in service you can write to us with your enquiry. Please include a daytime telephone number and/or an e-mail address if you have one. Please ensure that your letter contains as much information as possible.

We also have a number of other Projects and Services including:
* Macmillan Project - Benefits Advice for clients diagnosed with cancer
* MASDAP - Debt advice for clients on low incomes
* Ask Us - Helping young people 16-25 with benefits, debt, housing and employment issues.
* Southmead - Drop-in advice service at Southmead Community Centre
* GP Outreach - Benefits advice at various Health Centres see website for details
* St. Monica Trust - Welfare benefits advice to St Monica Trust residents

Welfare Benefits Advice Service:

Tel: 0117 902 7135

William Budd Health Centre, Knowle BS4 1WH
Wednesday: Drop-in 10:00am till 12:00

Hartcliffe Health Centre, Hartcliffe, Bristol BS13 0JP
Tues Drop-in 9:30 - 12:00

Organisation Type
Registered Charity
Alternative names
CAB - Bristol
This organisation provides support around
Living, Learning, Working
This organisation provides support for
Disabled People Families Parents Older People Wheelchair Users Adults Learning Difficulties Carers Women Hearing Impaired Homeless Offenders/Ex Offenders LGBT Refugees/Asylum Seekers Students Professionals / Practitioners People On Low Income Jobseekers
Is there a cost for these services?
How can people access this service?
Self Referral
Business Hours
MondayFrom 09:30To 13:00Advice drop-in
TuesdayFrom 09:30To 13:00Advice drop-in
WednesdayFrom 09:30To 13:00Advice drop-in
ThursdayFrom 09:30To 13:00Advice drop-in
FridayFrom 09:30To 13:00Advice drop-in

Primary Organisation Details

Primary Address Details

Address 1
48 Fairfax Street

Organisation Contact Methods



Helpline Details

Debt Advice

If you are struggling to manage your money and would like some advice from one of our expert money advice caseworkers contact us by phone, email or visit our Citizens Advice Bristol drop in. Please note we can only respond to debt enquiries. If no one answers please try again later or read below for other ways to get advice

Telephone number
Will calls I make to this helpline show on my bill?
Helpline Opening Hours
MondayFrom 09:30To 13:00
TuesdayFrom 09:30To 13:00
WednesdayFrom 09:30To 13:00


General Accessibility

Tick here to add details of how your services is accessible to people with a physical disability.

Access Questions

Are there bus stops nearby?
Approx. distance?
200 metres
Is there a rail station nearby?
Approx. distance?
Temple Meads 500m
Is there a car park nearby?
Approx. distance?
200 metres

External Access

Do the premises feature non-revolving automatic external doors?
Are external doors 900mm or more wide with flat thresholds?
On external doors are the handles a contrasting colour and tone to the door?
Is there a ramp?

Internal Access

Do the premises feature non-revolving automatic internal doors?
On internal doors are the handles a contrasting colour and tone to the door?
Is there an induction loop / induction coupling at the premises?
Can people with an assistance dog access the service accompanied by their dog?
Does the toilet have a minimum size of 2200mm × 1500mm
Does the toilet have a minimum door size of 1000mm
Does the toilet have grab rails - 2x horizontal?
Does the toilet have grab rails - 2x vertical?
Does the toilet have grab rails - 1x drop-down?
Is the height of the reception desk at the premises between 750mm and 850mm?


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