Organisation Name
Cleft Lip and Palate Association - South West Branch

CLAPA is the representative organisation for all people with and affected by cleft lip and/or palate in the UK. We provide support and information to new parents, specialized bottles and teats for babies, activities for children and young people, advice on accessing treatment for adults, and volunteering opportunities as individuals or through our branches.

We work closely with the specialist cleft teams and generic health professionals to ensure that people receive the best possible care. We offer free membership for anyone affected by or interested in cleft lip and palate.

Organisation Type
Registered Charity
Alternative names
This organisation provides support around
Personal Health Services Emotional Support
This organisation provides support for
Families Parents
South Gloucestershire Bristol Bath and North East Somerset
Areas Served (Further Details)
UK wide
Is there a cost for these services?
How can people access this service?
Business Hours
MondayFrom 09:00To 17:00Frenchay Hosp
TuesdayFrom 09:00To 17:00Frenchay Hosp
WednesdayFrom 09:00To 17:00Frenchay Hosp
ThursdayFrom 09:00To 17:00Frenchay Hosp
FridayFrom 09:00To 17:00Frenchay Hosp

Primary Organisation Details

Primary Address Details

Address 1
South West Cleft Unit
Address 2
Frenchay Hospital
Address 3
BS16 1LE

Venue Address Details

Contact Details

Contact Name
Samantha Jones
Job title / Position

Venue Contact Methods




Helpline service?

Helpline Details

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General Accessibility

Tick here to add details of how your services is accessible to people with a physical disability.

Access Questions

Are there bus stops nearby?
Approx. distance?
300 metres
Bus numbers?
Is there a rail station nearby?
Approx. distance?
2 km
Is there a car park nearby?
Approx. distance?
300 metres away on hosp site
Is there parking for disabled drivers on site or outside the building?
If so, how many spaces?

External Access

Do the premises feature non-revolving automatic external doors?
Are external doors 900mm or more wide with flat thresholds?
Are external doors non sprung?
On external doors are the handles a contrasting colour and tone to the door?
Do these steps have a handrail?

Internal Access

Do the premises feature non-revolving automatic internal doors?
On internal doors are the handles a contrasting colour and tone to the door?
If so, does it have wheelchair access?
Does the toilet have a minimum size of 2200mm × 1500mm
Does the toilet have grab rails - 2x horizontal?
Does the toilet have grab rails - 2x vertical?
Does the toilet have grab rails - 1x drop-down?
Is the height of the reception desk at the premises between 750mm and 850mm?


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