Introduction

Introduction

Organisation Name
Cruse Bereavement Care - Bristol and District Area
Description

Provides information, advice and support to anyone who has been bereaved by death. We offer a range of services in Bristol, North Somerset and South Gloucestershire:

- Telephone and email support
- Assessment meetings
- Drop-in sessions every other Thursday between 10am and 12 midday (please phone before attending for the first time)
- Therapeutic groups
- Information group
- One-to-one support
- Bereavement walking group
- Home visits for people who are unable to get into the office

As our phonelines are often busy, please leave a message with your name and number if we are not able to answer your call and we will get back to to within 48 hours (Monday-Friday). If you need to talk to somebody immediately please call our national helpline on 0808 808 1677

Organisation Type
Registered Charity
Alternative names
Cruse
This organisation provides support around
Emotional Support
This organisation provides support for
Children & Young People Families Parents Older People Adults
Regions
South Gloucestershire Bristol North Somerset
Areas Served (Further Details)
North Somerset
Is there a cost for these services?
No
Cost information

We ask people to donate towards the service if they can afford to.

How can people access this service?
Self Referral
Business Hours
MondayFrom 10.00To 12.30Bristol Helpline
TuesdayFrom 10.00To 12.30Bristol Helpline
WednesdayFrom 10.00To 12.30Bristol Helpline
ThursdayFrom 10.00To 12.30Bristol Helpline
FridayFrom 10.00To 12.30Bristol Helpline
SaturdayCLOSED
SundayCLOSED
Out of hours answer machine

Primary Organisation Details

Primary Address Details

Address 1
9a St James Barton
Town
Bristol
Postcode
BS1 3LT

Organisation Contact Methods

Telephone

Services

Helpline

Helpline service?

Helpline Details

Name
Cruse National Telephone Helpline
Description

The national telephone is answered mainly by a team of trained volunteers working in the special helpline area of our central offices in Richmond, Surrey. They have a lot of information available to them and should be able to advise you about benefits available to bereaved people, listen to your story and give you information about Cruse locally where you live. There are sometimes more calls coming in than there are volunteers to answer them so if you don't get through, do please try again or e-mail the helpline.

Telephone number
Will calls I make to this helpline show on my bill?
Yes
Helpline Opening Hours
MondayFrom 09:30To 17:00
TuesdayFrom 09:30To 20:00
WednesdayFrom 09:30To 20:00
ThursdayFrom 09:30To 20:00
FridayFrom 09:30To 17:00
SaturdayCLOSED
SundayCLOSED

Accessibility

General Accessibility

Tick here to add details of how your services is accessible to people with a physical disability.

Access Questions

Are there bus stops nearby?
Approx. distance?
1 minute
Bus numbers?
all stopping at city centre
Is there a rail station nearby?
Approx. distance?
15 minute journey
Is there a car park nearby?
Approx. distance?
various

Internal Access

On internal doors are the handles a contrasting colour and tone to the door?
Are there internal steps?
If so, how many?
17
Do these steps have a handrail?
Is there a ramp?
If so, does it have an induction loop?
Is there provision for assistance dogs? (Water bowl and toilet area)

We provide home visits for anyone unable to come in to the office.

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