Provides information, advice and support to anyone who has been bereaved by death. We offer a range of services in Bristol, North Somerset and South Gloucestershire:
- Telephone and email support
- Assessment meetings
- Drop-in sessions every other Thursday between 10am and 12 midday (please phone before attending for the first time)
- Therapeutic groups
- Information group
- One-to-one support
- Bereavement walking group
- Home visits for people who are unable to get into the office
As our phonelines are often busy, please leave a message with your name and number if we are not able to answer your call and we will get back to to within 48 hours (Monday-Friday). If you need to talk to somebody immediately please call our national helpline on 0808 808 1677
This organisation provides support around
This organisation provides support for
Areas Served (Further Details)
Is there a cost for these services?
We ask people to donate towards the service if they can afford to.
How can people access this service?
|Monday||From 10.00||To 12.30||Bristol Helpline|
|Tuesday||From 10.00||To 12.30||Bristol Helpline|
|Wednesday||From 10.00||To 12.30||Bristol Helpline|
|Thursday||From 10.00||To 12.30||Bristol Helpline|
|Friday||From 10.00||To 12.30||Bristol Helpline|
Out of hours answer machine
Primary Organisation Details
Primary Address Details
The national telephone is answered mainly by a team of trained volunteers working in the special helpline area of our central offices in Richmond, Surrey. They have a lot of information available to them and should be able to advise you about benefits available to bereaved people, listen to your story and give you information about Cruse locally where you live. There are sometimes more calls coming in than there are volunteers to answer them so if you don't get through, do please try again or e-mail the helpline.
Will calls I make to this helpline show on my bill?
Helpline Opening Hours
|Monday||From 09:30||To 17:00|
|Tuesday||From 09:30||To 20:00|
|Wednesday||From 09:30||To 20:00|
|Thursday||From 09:30||To 20:00|
|Friday||From 09:30||To 17:00|
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Are there bus stops nearby?
Is there a rail station nearby?
Is there a car park nearby?
On internal doors are the handles a contrasting colour and tone to the door?
Are there internal steps?
If so, how many?
Do these steps have a handrail?
Is there a ramp?
If so, does it have an induction loop?
Is there provision for assistance dogs? (Water bowl and toilet area)
We provide home visits for anyone unable to come in to the office.