Introduction

Introduction

Organisation Name
Patient Advice and Liaison Service (PALS) Bath RUH
Description

We are here to help you when you need advice, have concerns, or don't know where to turn

PALS is a free, accessible and confidential services for patients, relatives and carers and it aims to:

-listen to concerns, suggestions or queries
-advise and support patients, their families and carer
-provide information on NHS services
-help sort out problems quickly on your behalf.

Organisation Type
Statutory Service
This organisation provides support around
Emotional Support Living, Learning, Working
Regions
Bath and North East Somerset
Is there a cost for these services?
No
How can people access this service?
Telephone
Business Hours
MondayFrom 10:00To 15:00
TuesdayFrom 10:00To 15:00
WednesdayFrom 10:00To 12:00
ThursdayFrom 10:00To 15:00
FridayFrom 10:00To 15:00
SaturdayCLOSED
SundayCLOSED

Primary Organisation Details

Primary Address Details

Address 1
RUH Bath NHS Trust
Address 2
Bath Royal United Hospital
Address 3
Combe Park
Town
Bath
County
Bath and NES
Postcode
BA1 3NG

Organisation Contact Methods

Telephone

Venue Address Details

Venue Contact Methods

Telephone

Services

Helpline Details

Will calls I make to this helpline show on my bill?
N/A

Accessibility

General Accessibility

Tick here to add details of how your services is accessible to people with a physical disability.

Access Questions

Are there bus stops nearby?
Approx. distance?
On site
Bus numbers?
14/714, 20A, 20C, 17, Wiltshir Hopper, Service 42
Is there a car park nearby?
Approx. distance?
various
Is there parking for disabled drivers on site or outside the building?

External Access

Do the premises feature non-revolving automatic external doors?
Are external doors 900mm or more wide with flat thresholds?
Are external doors non sprung?
On external doors are the handles a contrasting colour and tone to the door?

Internal Access

Does the toilet have a minimum size of 2200mm × 1500mm
Does the toilet have a minimum door size of 1000mm
Is the height of the reception desk at the premises between 750mm and 850mm?

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