South Gloucestershire CCG is responsible for commissioning hospital, mental health, community and GP out-of-hours services.
If you have a query, concern or compliment about these services, you're welcome to contact our Patient Advice and Liaison Service (PALS) for free, confidential advice.
If you would like to make a formal complaint to South Gloucestershire CCG, please Contact Us using the details on this page: https://www.southgloucestershireccg.nhs.uk/contact-us/
For concerns or complaints about a primary healthcare service – i.e. a GP, dentist, optician or pharmacist – please either contact the individual practice or NHS England's customer contact centre using the details below.
This organisation provides support around
Is there a cost for these services?
How can people access this service?
Primary Organisation Details
Primary Address Details
NHS, advice, complaints
Will calls I make to this helpline show on my bill?
Services that increase accessibility
The access info applies to HQ only.
Tick here to add details of how your services is accessible to people with a physical disability.
Are there bus stops nearby?
Is there a car park nearby?
Is there parking for disabled drivers on site or outside the building?
If so, how many spaces?
Disabled parking telephone
On external doors are the handles a contrasting colour and tone to the door?
Is there a ramp?
On internal doors are the handles a contrasting colour and tone to the door?
Are there internal steps?
If so, how many?
Do these steps have a handrail?
Are the edges of the steps a contrasting colour to the steps?
Is there more than one floor at the premises?
Is there a lift?
Is there an induction loop / induction coupling at the premises?
Please supply any further information relevant to your induction loop / induction coupling
Portable system not permanently set-up.