Introduction

Introduction

Organisation Name
Patient Advice & Liaison Service (PALS) South Gloucestershire CCG
Description

South Gloucestershire CCG is responsible for commissioning hospital, mental health, community and GP out-of-hours services.

If you have a query, concern or compliment about these services, you're welcome to contact our Patient Advice and Liaison Service (PALS) for free, confidential advice.

If you would like to make a formal complaint to South Gloucestershire CCG, please Contact Us using the details on this page: https://www.southgloucestershireccg.nhs.uk/contact-us/

For concerns or complaints about a primary healthcare service – i.e. a GP, dentist, optician or pharmacist – please either contact the individual practice or NHS England's customer contact centre using the details below.

Phone: 0300 311 22 33
Email: england.contactus@nhs.net
www.england.nhs.uk/contact-us/

Organisation Type
Statutory Service
Alternative names
PALS NHS South Gloucestershire
This organisation provides support around
Emotional Support Living, Learning, Working
Regions
South Gloucestershire
Is there a cost for these services?
No
How can people access this service?
Telephone

Primary Organisation Details

Primary Address Details

Address 1
Suite 15, Corum 2
Address 2
Corum Office Park
Town
Warmley
County
South Gloucestershire
Postcode
BS30 8FJ

Organisation Contact Methods

Services

Service Descriptions

Keywords

NHS, advice, complaints

Helpline Details

Will calls I make to this helpline show on my bill?
N/A

Accessibility

General Accessibility

Services that increase accessibility

The access info applies to HQ only.

Tick here to add details of how your services is accessible to people with a physical disability.

Access Questions

Are there bus stops nearby?
Approx. distance?
250 m
Bus numbers?
30
Is there a car park nearby?
Approx. distance?
On site
Is there parking for disabled drivers on site or outside the building?
If so, how many spaces?
2
Disabled parking telephone

External Access

On external doors are the handles a contrasting colour and tone to the door?
Is there a ramp?

Internal Access

On internal doors are the handles a contrasting colour and tone to the door?
Are there internal steps?
If so, how many?
30
Do these steps have a handrail?
Are the edges of the steps a contrasting colour to the steps?
Is there more than one floor at the premises?
Is there a lift?
Is there an induction loop / induction coupling at the premises?
Please supply any further information relevant to your induction loop / induction coupling

Portable system not permanently set-up.

Do visitors have access to a telephone?
Can people with an assistance dog access the service accompanied by their dog?
Does the toilet have a minimum size of 2200mm × 1500mm
Does the toilet have a minimum door size of 1000mm
Does the toilet have grab rails - 2x vertical?
Does the toilet have grab rails - 1x drop-down?

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