Organisation Name
Patient Advice & Liaison Service (PALS) South Gloucestershire CCG

South Gloucestershire CCG is responsible for commissioning hospital, mental health, community and GP out-of-hours services.

If you have a query, concern or compliment about these services, you're welcome to contact our Patient Advice and Liaison Service (PALS) for free, confidential advice.

If you would like to make a formal complaint to South Gloucestershire CCG, please Contact Us using the details on this page:

For concerns or complaints about a primary healthcare service – i.e. a GP, dentist, optician or pharmacist – please either contact the individual practice or NHS England's customer contact centre using the details below.

Phone: 0300 311 22 33

Organisation Type
Statutory Service
Alternative names
PALS NHS South Gloucestershire
This organisation provides support around
Emotional Support Living, Learning, Working
South Gloucestershire
Is there a cost for these services?
How can people access this service?

Primary Organisation Details

Primary Address Details

Address 1
Suite 15, Corum 2
Address 2
Corum Office Park
South Gloucestershire
BS30 8FJ

Organisation Contact Methods


Service Descriptions


NHS, advice, complaints

Helpline Details

Will calls I make to this helpline show on my bill?


General Accessibility

Services that increase accessibility

The access info applies to HQ only.

Tick here to add details of how your services is accessible to people with a physical disability.

Access Questions

Are there bus stops nearby?
Approx. distance?
250 m
Bus numbers?
Is there a car park nearby?
Approx. distance?
On site
Is there parking for disabled drivers on site or outside the building?
If so, how many spaces?
Disabled parking telephone

External Access

On external doors are the handles a contrasting colour and tone to the door?
Is there a ramp?

Internal Access

On internal doors are the handles a contrasting colour and tone to the door?
Are there internal steps?
If so, how many?
Do these steps have a handrail?
Are the edges of the steps a contrasting colour to the steps?
Is there more than one floor at the premises?
Is there a lift?
Is there an induction loop / induction coupling at the premises?
Please supply any further information relevant to your induction loop / induction coupling

Portable system not permanently set-up.

Do visitors have access to a telephone?
Can people with an assistance dog access the service accompanied by their dog?
Does the toilet have a minimum size of 2200mm × 1500mm
Does the toilet have a minimum door size of 1000mm
Does the toilet have grab rails - 2x vertical?
Does the toilet have grab rails - 1x drop-down?


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