Organisation Name
Social Access (Dial-A-Ride)

This service (also known as Bristol Dial-A-Ride) picks you up from your home. Anyone can use the service provided that you live within the Bristol city boundary and find it difficult or cannot use public transport, whether you are older or have a mobility or communication impairment. All the vehicles are fully accessible, with a lift and accessible steps, and seat belts are fitted as standard. Wheelchair users can be transported safely, and all the buses are in radio contact with the office. You can use the service for whatever you need to do, e.g. visiting friends and relatives in your area, going to local shops, Bingo halls and clubs, attending Adult Education classes, visiting the library, etc.

For further information telephone the office between 09:00 - 17:00 Mon - Thurs and 09:00 - 16:30 Fri. Trip requests can be made the week before intended travel.

Organisation Type
Community Group
Alternative names
Bristol Dial-A-Ride
This organisation provides support around
Socialising / Out and About Living, Learning, Working Getting Around
This organisation provides support for
Disabled People Older People Wheelchair Users Learning Difficulties Dementia Hearing Impaired Visually Impaired
Is there a cost for these services?
Cost information

To use the service you must be a member and pay an annual membership fee (currently £24.00). Those passengers with a concessionary travel card can travel for free, all other passengers pay £2.00 per journey (each way).

Do you offer concessions?
Concessions information

If you have a concessionary travel card you can use this on their minibuses.

How can people access this service?
Self Referral
Business Hours
MondayFrom 09:00To 17:00
TuesdayFrom 09:00To 17:00
WednesdayFrom 09:00To 17:00
ThursdayFrom 09:00To 17:00
FridayFrom 09:00To 16:30
Out of hours answer machine

Primary Organisation Details

Primary Address Details

Address 1
Social Access
Address 2
137 Parson Street

Organisation Contact Methods


Venue Address Details

Contact Details

Contact Name
Carol Mason
Job title / Position
Community Services Manager


Helpline Details

Will calls I make to this helpline show on my bill?

Limitations and Associations

Associations / Qualifications / Awards

Investors in People
Member of CFG (Charity Finance Group)
Registered with the CTA (Community Transport Association)


General Accessibility

Services that increase accessibility

This is an accessible transport service for people with mobility or communication impairment.

Internal Access

If so, does it have an induction loop?


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