Introduction

Introduction

Organisation Name
Winston's Wish
Description

Winston's Wish is the leading childhood bereavement charity and the largest provider of services to bereaved children, young people and their families in the UK.

We offer practical support and guidance to families, professionals and anyone concerned about a grieving child. We believe that the right support at the right time can enable young people to live with their grief and rebuild positive futures.

Organisation Type
Registered Charity
This organisation provides support around
Emotional Support Living, Learning, Working
This organisation provides support for
Children & Young People
Regions
South Gloucestershire Bristol Bath and North East Somerset National
Areas Served (Further Details)
UK
Is there a cost for these services?
Contact for details
Concessions information

.

How can people access this service?
Telephone
Business Hours
MondayFrom 09:00To 17:00
TuesdayFrom 09:00To 17:00
WednesdayFrom 09:00To 17:00
ThursdayFrom 09:00To 17:00
FridayFrom 09:00To 17:00
SaturdayCLOSED
SundayCLOSED
Out of hours answer machine

Primary Organisation Details

Primary Address Details

Address 1
17
Address 2
Royal Crescent
Town
Cheltenham
County
Gloucestershire
Postcode
GL50 3DA

Organisation Contact Methods

Telephone

Services

Helpline

Helpline service?

Helpline Details

Name
Winston’s Wish Helpline
Description

The Winston’s Wish Helpline is a national helpline offering support, information and guidance to all those caring for a child or young person who has been bereaved. It is staffed by people with extensive experience, who have up-to-date knowledge of supporting bereaved children and their families.

Family members or professionals call to discuss a huge range of concerns and questions such as: ‘Why does my daughter keep asking where daddy is when he died two months ago?’ and ‘He wants to attend the funeral but his dad says he’s too young: what do you think?’ to ‘I’m concerned about a child I’m working with: what is the best way to offer support?’ Our helpline practitioners take time to listen carefully, and to help the person make sense of questions and concerns.

Telephone number
Cost per minute
Calls are free
Freephone number?
Will calls I make to this helpline show on my bill?
N/A
Helpline Opening Hours
MondayFrom 09:00To 17:00
TuesdayFrom 09:00To 17:00
WednesdayFrom 09:00To 17:00and 19:00 - 21:30
ThursdayFrom 09:00To 17:00
FridayFrom 09:00To 17:00
SaturdayCLOSED
SundayCLOSED

Accessibility

General Accessibility

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Access Questions

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Is there a rail station nearby?
Is there a car park nearby?

External Access

Do the premises feature non-revolving automatic external doors?

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