Tips for using the keyword search


To get the most out of keyword searches, there are several different ways that you can enter your search criteria.


One tip is to keep your search simple. A couple of words will usually do.


For example, social club, rather than evening social club for adults on a Monday. If you want to find an organisation that serves your area, use the dropdown menu to say whether you want organisations that cover Bristol, South Gloucestershire or Bath & North East Somerset. Or if you want services ranked in terms of how near they are to you, type your postcode into the postcode box.  If you add a keyword such as social club as well, you will then get a list of services offering social clubs starting with the nearest one to you first.


Well Aware works like Google. If you put in your search words without double quote marks, Well Aware will look first for records with both those keywords in.


If you put them in with double quote marks – for example, “social club” – then Well Aware will look first for records with that phrase in.


Note that because Well Aware works the same way as Google, once it has found all the records with both keywords, it will then also list those records with only one of the keywords in them. So if there aren’t any records with both words in, records with only one of them will appear at the top of the results list.


Finally, if you know the letter the service you’re looking for starts with, or want to narrow your search to a particular area of Well Aware, you can use the More search options button below the main keyword search box.


If you would like any further help with searching, don’t hesitate to contact the Well Aware team on (freephone) 0808 808 5252.


Tips for using the suggestion buttons

If you’re not sure exactly what you’re looking for, click on the suggestion button that most matches what you think you might be interested in or what your problem is. For example, if you’re having trouble getting up the stairs, click button #2, Home Maintenance, Adaptation, Accommodation.

This will bring up a very broad list of all the organisations on Well Aware that might be able to help with anything related to your problem.


You can then click on one or more of the more specific tags or keywords below to narrow your search. For example, you could click on Stairlifts and Falls Prevention - the results shown will be for only those services under button #2 that are tagged with the keyword(s) you’ve clicked on.


If you change your mind about a tag you’ve clicked on, just click on it again to remove it from your search. Or use the Reset keywords at the bottom of the list to remove all the tags you’ve clicked.


Note that if you change the geographical area of your search (for example, from All UK areasto Bristol), you will then need to reapply the tags on the right.


If you want to know any more about using the tag system, don’t hesitate to contact the Well Aware team on (freephone) 0808 808 5252.