If you feel you are battling with drug and alcohol issues, please contact one of the services listed below.

Bristol ROADS (Recovery Orientated Alcohol & Drugs Service)

Bristol Drugs Project

To begin your journey to recovery you should first contact the Bristol Drugs Project who will provide an initial assessment and help you to identify the most appropriate treatment options. Phone 0117 987 6000, email info@bdp.org.uk or click here to visit the BDP website.


For family and carers services, peer support and tackling stigma and discrimination, contact DHI. Phone 0117 916 6588, email info@dhibristol.org.uk or click here to visit the DHI website.

Self Help/Peer Support

Battle Against Tranquillisers

B.A.T. helps those who are addicted to benzodiazepines, ‘Z’ drug tranquillisers and sleeping pills and who wish to withdraw from them. They provide a confidential peer support line (0844 826 9317) where you can talk to someone with considerable knowledge of the subject from personal experience. They also run local support groups and drop-in centres and offer home visits. To find out about any of these services call 0117 9690303 or email support@bataid.org.

Southmead Project

Southmead Project provides free therapeutic and practical support to adults who were abused as children and have turned to drugs, alcohol and other ways of self-harming as a consequence of that trauma. The charity provides one-one counselling as well as group programmes for survivors of child abuse and trauma, runs very successful group programmes for parents, carers and concerned others of those affected by addiction, and delivers training programmes in abuse, addiction and disclosure across the UK. For more information call 0117 950 6022, email southmead_project@yahoo.co.uk or click here to visit the Southmead Project website.


Hawkspring offers a unique ‘whole family’ approach to drug and alcohol support services. This enables all members of the same family to seek treatment from one single source. We believe that families play an important role in the recovery journey of the person misusing. For information call 0117 964 2859, email info@hawkspring.org.uk or click here to visit the Hawkspring website.

Alcoholics Anonymous

Millions of men and women have heard or read about the unique Fellowship called Alcoholics Anonymous since its founding in 1935. Of these, more than 2,000,000 now call themselves members. AA is concerned solely with the personal recovery and continued sobriety of individual alcoholics who turn to the Fellowship for help. There are currently 81 AA meetings in Bristol and you can find the one nearest you via the AA website. If you need help with a drinking problem, call the AA's Bristol helpline on 0117 926 5520 (open 24 hours a day), the national helpline on 0845 769 7555 or email help@alcoholics-anonymous.org.uk. For further information click here to visit the AA website.

Narcotics Anonymous

Narcotics Anonymous is a non-profit fellowship of men and women for whom drugs had become a major problem. Members are recovering addicts who meet regularly to help each other stay clean. Narcotics Anonymous is a completely voluntary organisation. Membership is open to anyone with a drug problem seeking help and there are no fees though members regularly contribute small sums of money.

The NA Helpline is often the first point of contact for people needing support and advice about the nature of drug addiction. Anyone from the using addict, their friends and family members through to drug workers and the press are welcome to call. To contact the local helpline call 0117 924 0084 (10am-10pm, 7 days a week), otherwise call the national helpline on 0300 999 1212 (10am-midnight, 7 days a week). To find a local meeting click here to visit the NA website.

The Junction Project

The Junction Project is an accommodation-based drug and alcohol service, accredited and funded by Bristol City Council. They provide good quality housing combined with individual support to men and women whose lives have been directly affected by alcohol or substance misuse. All support planning is devised in conjunction with service users and clients are encouraged to engage in the various day programs and relevant services available in Bristol. Referrals are only accepted via Bristol City Council's housing support register. For further information call 0117 9671893 or click here to visit the Junction Project website.

SMART Recovery

SMART Recovery is a science-based programme to help people manage their recovery from any type of addictive behaviour. This includes addictive behaviour with substances such as alcohol, nicotine or drugs, or compulsive behaviours such as gambling, sex, eating, shopping, self-harming and so on. Their core activity is running a network of self-help / mutual aid meetings where, through open and confidential discussion, participants help each other and themselves with recovery from any kind of addictive behaviour.

At present a SMART Recovery meeting takes place at the Redland Club, Burlington Road, Bristol every Wednesday from 7.15pm – 8.45pm. SMART also operate an online community via their website. For further information call 0845 603 9830 or click here to visit the SMART website.


Drug & Alcohol Advocacy Service

Free, independent support and assistance to people who use, or wish to use Bristol's drugs and alcohol services. This service can offer assistance to get your voice heard and your rights upheld on issues such as getting treatment that suits you, amount and type of medication, complaints about services, appeals over rehab funding and many other drug and alcohol treatment related problems. For first referrals and signposting for services please contact 0808 808 5252.

Private Treatment Centres

Serenity House

A community-based treatment for those wanting to live a fulfilled life, free from alcohol and drugs. Presented by Bristol Alcoholism Recovery Service, Recovery Dynamics is a proven programme of successful treatment for sustainable sobriety. For more information and to find out about the cost of treatment call 08449 157830, email recovery@serenityhouse.org.uk or click here to visit the Serenity House website.

Chandos House

Chandos is an all-male treatment facility intended to help those who are committed to their recovery from addiction, by means of a residential treatment programme and aftercare package. Chandos charge fees for their residential treatment programme, however you should discuss funding options with ROADS. For further information call 0117 9243071, email info@chandoshouse.org or click here to visit the Chandos House website.

The Priory Hospital

The Priory can provide professional, specialist treatment programmes for a wide range of addictive substances and behaviours. They offer a free, confidential addiction assessment followed by a tailored treatment programme to help get you back on track. For further information and to find out about fees, call 0117 952 5255, email bristol@priorygroup.com or click here to visit the Priory Hospital website.


Gladstones is a private treatment clinic based in Berkeley Square, Bristol. They offer a full range of individually tailored detox and rehabilitation programmes focussing on a range of addictions including alcohol, drugs, gambling and sex. For more information and to find out about the cost of treatment, call their national freephone number 0800 774 7024, email help@gladstonesclinic.com or click here to visit the Gladstones website.

National Helplines/Websites

Talk To Frank

A website providing information and support on drugs and solvents misuse. Talk To Frank also offers a free confidential helpline which is open 24 hours a day, 365 days per year.

To Talk To Frank, call 0300 123 6600 or text 82111. You can also send emails and have a friendly, confidential chat online via the website. Click here to visit Talk To Frank.

Off The Wagon

The National Organization of Students Against Substance Abuse was founded by students in America with the objective of creating a drug and alcohol free environment for students and society as a whole, and to get them back on the wagon. They have recently created an online resource that provides guidance to parents and carers who think their teenagers may be abusing drugs. Please click here for further information.

Call Charges

We have provided information about call charges for each organisation listed where this is known. Where no call charge details are shown, please refer to the following general information:

  • Calls to all numbers starting 01, 02 and 03 are charged at local rate (up to 9p per minute) from landlines and from 8p to 40p from mobiles
  • Calls to 0800 and 0808 numbers are free from landlines but could cost up to 40p from mobiles
  • Calls to 0844 numbers cost between 1p and 13p from landlines and from 5p to 41p from mobiles
  • Calls to 0845 numbers cost between 1p and 12p from landlines and from 5p to 40p from mobiles.