Local Groups & Services

Bristol Wellbeing Therapies

Bristol Wellbeing Therapies (BWT) is the gateway into Bristol’s NHS-funded primary care mental health service. BWT conducts free and confidential assessments and will then suggest an appropriate psychological treatment based on individual need. They can also refer you to another service within Bristol Mental Health if they feel that is more suitable. To contact BWT call 0117 982 3209 or click here to visit their website.

Men's Crisis House

This house is for men experiencing mental health problems where hospital admission might be the only other alternative available. Based in the St James Priory Complex in central Bristol, the house provides ten bedrooms with 24 hour support. Men can stay in the house for up to four weeks and will, at the end of their stay, then have to move from the house into appropriate accommodation.

Referrals can come through: Health or Social care support services, Bristol Mental Health services including the Crisis Team, GPs, A+E departments, voluntary agencies, or police. Clients can also self refer by telephoning the house on 0117 934 9848.

Bristol MIND

Bristol Mind is a resource for all people in Bristol who identify themselves as having mental health or emotional support needs. If you or someone you know is in distress and requires a safe place to talk, please call Mindline, their confidentential freephone helpine, on 0808 808 0330. Bristol Mind can also provide you with general advice and information and can signpost you to other organisations which might be able to help. For more information call 0117 980 0370 or click here to visit the Bristol Mind website.


Changes has been running mental health peer support meetings in Bristol for over 12 years. Their meetings are safe places for people to come and talk about their feelings and to take steps toward improving their lives.

You can find your nearest support group by clicking here to visit the Changes website. For further information call 0117 941 1123 or email info@changesbristol.org.uk.

Second Step

Second Step is a leading mental health charity based in the west of England, with offices in Bristol, Bath and Weston-super-Mare. They work across the region offering housing, support and hope to hundreds of people with many kinds of mental health problems. Services include:

  • Floating Support - a short term service for people with mental health support needs who are either finding it difficult to with their tenancy and are at risk of losing their home, or who are moving into a new tenancy and need some help to do this,
  • Community Supported Accomodation - this project helps people move from residential homes or supported living into a home of their own,
  • Supported Housing - Second Step provides housing for people who require support to live independently, including temporary accomodation, shared housing and self conrtained flats,
  • Wellbeing Service - this provides psychological services to homeless people with mental health needs.

For futher information call 0117 909 6630, email admin@second-step.co.uk or click here to visit the Second Step website.

Bristol Autism Spectrum Service Social Prescribing

A one-to-one service that can help people over 18 with an Autism Spectrum Condition diagnosis, including Asperger’s Syndrome, to access support networks, activities, courses, groups and more. For more information speak to your GP or contact Vicky Short at BASS on 01275 796 200 or awp.bass@nhs.net.

Bristol Active Life Project

The Bristol Active Life Project (BALP) offers a variety of activity sessions across Bristol. The sessions are designed for people who have experienced or are living with a long-term mental illness. For more information call 0117 352 117, email balp@bristol.gov.uk or click here to visit the BALP website.

Time Out For Men

Location: Wellspring Healthy Living Centre, Beam Street, Barton Hill, Bristol BS5 9QY Tuesdays 2.00pm - 4.00pm Price: Free (contributions welcome).

Activities include healthy eating and lots of chats! We also provide information on general health and wellbeing.

David Martin works with men on a one to one basis around depression and anxiety and overall health and wellbeing with the Branching Out project Signposting and Support Service. He works Mondays, Tuesdays, Wednesdays and Thursdays

For more information call David on 0117 304 1432 or email david.martin@wellspringhlc.org.

Wellspring also have friendly men's wellbeing support workers catering for specific ethnic groups, as follows:

Windmill Hill City Farm Mental Health Drop In

A drop-in support group that provides a forum for people with mental health issues to explore them with either the professional staff or their peers. The group provides a safe social environment in which to make friends.

The drop-in service runs on Tuesday evenings from 6.00pm – 8.00pm.

For more information call Nicky Bacon on 0117 963 3252 or email nicky.bacon@windmillhillcityfarm.org.uk.

Windmill Hill City Farm Job Club

Windmill Hill City Farm runs a free fortnightly job club for individuals who have experienced a mental health difficulty and are ready to get back into work. They can help with:

  • CV writing
  • interview skills
  • confidence building
  • exploring and overcoming barriers to finding work
  • advice on money management, benefits, and disclosure

The club runs fortnightly on Wednesdays from 2.00pm –  3.00pm. There is no need to book, just drop in.

For more information, including dates and times, please call Lizzie on 0117 9471181 or email lizzie.spencer@windmillhillcityfarm.org.uk

Knowle West Health Park Counselling Services

Knowle West Health Park currently provides two counselling services - family and child counselling and counselling for men, women and young people. Both services are free and are provided by fully qualified therapists. Please note that only residents of Knowle West and surrounding areas of health inequality are eligible for these services. For further information call 0117 377 2255.

Bristol Eating Disorder Peer Support Group

The Bristol Eating Disorder Peer Support Group aims to provide a space for sufferers and for friends/families/carers to support one another.

They offer free self-help groups twice a month

  • The second Tuesday of the Month for people with eating disorders and family members and/or supporters.
  • The fourth Tuesday of the Month for people with eating disorders only.

For further information call 0775 627 6100 or click here to visit their website.

Self Injury Self Help

SISH stands for 'self injury self help', and is a Bristol-based community organisation which runs self help support groups for people who self injure. The Men & Women's support group (18+) runs on Tuesdays from 6.30pm-8pm at the Bristol Mind office at 35 Old Market Street, BS2 0EZ.

The group provides a friendly, safe, non judgemental space to meet others who understand the issues faced by a person who uses self injury / self harm, currently or in the past. They don’t ask any questions about what you do or why, you only share as much as you feel comfortable with. The group operates on a self-referral basis and is open, which means you chose to attend and you can attend as little or as often as you want, for as long as you want.

For further information call SISH on 0117 2308230 or click here to visit their website.

Bristol Student Union

Bristol Student Union offer a number of mental health support services including:

  • Just Ask - free, confidential and independent advice and information for all students (call 0117 331 8634)
  • Nightline - a telephone-based listening and information service run by students, for students (call 01179 266 266, open 8pm-8am during term)
  • LGBT+ Support Group - a safe and confidential space for students to chat through questions or worries about sexual orientation and/or gender identity. Contact bristolsu@bristol.ac.uk for more information
  • Eating Disorders support group - trained by a national charity, Student Minds, this group offers a safe and confidential space to talk openly about the challenges of recovering from an eating disorder. Contact ubu-eatingdisorders@studentminds.org.uk for further information

Wessex Counselling

Wessex Counselling is a BACP accredited counselling and training service. They offer help in addressing the difficult areas of your life. This might involve loss and grief, relationship troubles or problems at work. A professional counsellor will listen to you without making judgments and can help you find new resources within yourself.

Their Bristol consulting rooms are at 11 Orchard Street and they are happy to take GP referrals. Their fees are based on your income and they try to make their counselling service as affordable as possible. For further information call 01373 453 355 (Mon, Tues, Fri 9am - 4pm; Wed & Thurs 9am - 2.30pm) or click here to visit their website.

National Organisations


Samaritans provides confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide. If there's something troubling you contact the Samaritans by:

  • calling the Bristol branch on 0117 983 1000,
  • calling the national helpline on 116 123 (freephone), or
  • emailing jo@samaritans.org

If you would prefer to speak to someone face-to-face the Bristol branch in St Nicholas Street is open daily from 7.30am - 9pm, though it best to phone in advance on 0117 983 1000 to check that a volunteer is available to talk to you.

Click here to visit the Samaritans website.


CALM (the Campaign Against Living Miserably) is a charity which exists to prevent male suicide in the UK. Their national helpline operates from 5pm-midnight every day. Calls are confidential and are taken by trained and skilled helpline workers who provide support, information and signposting. The same service can also be accessed via an online webchat.

The CALM website provides information and articles written by and for men, and their free CALMzine publication is available in all UK Topman stores.

To access the helpline call 0800 58 58 58, or to visit the CALM website please click here.

Cruse Bereavement Counselling

Cruse Bereavement Care provides information, advice and support to anyone who has been bereaved by death. Services in Bristol include:

  • telephone and email support;
  • assessment meetings;
  • drop-in sessions every other Thursday between 10am and 12 midday (please phone before attending for the first time);
  • therapeutic groups;
  • information group;
  • one-to-one support;
  • bereavement walking group;
  • home visits for people who are unable to get to their office in St James Barton;
  • information, publications, and support for children.

To contact Cruse in Bristol call 0117 926 4045. If someone you know has died and you need to talk to someone immediately, call the national helpline on 0844 477 9400 or send an email to helpline@cruse.org.uk.

Click here to visit the Cruse website.


PAPYRUS is the national charity for the prevention of young suicide. They run a specialist confidential telephone service called HOPELineUK which is staffed by trained professionals who give non-judgemental support, practical advice and information to:

  • Children, teenagers and young people up to the age of 35 who are worried about how they are feeling
  • Anyone who is concerned about a young person

To contact HOPELineUK call 0800 068 41 41, text 07786 209697 or email pat@papyrus-uk.org. HOPELine operates Monday-Friday 10am-10pm, Weekends 2pm-10pm & Bank Holidays 2pm-5pm.

Beat Stress

The beatstress.uk service offers online support for men of all ages.  It is about tackling the niggling hassles, frustrations and angers we all feel before it becomes something more serious. It is free, confidential and anonymous. The webchat is open on Wednesdays from 7pm to 10pm with the email service available 24 hours a day. It is staffed by experienced professionals from a wide variety of backgrounds including the NHS and all with expertise in supporting people with their mental health and wellbeing. Click here to access the service.

Bipolar UK

Bipolar UK is the national charity dedicated to supporting individuals with bipolar, their families and carers. They provide a range of services to enable people affected by bipolar and associated illnesses to take control of their lives, including information and advice, peer mentoring and an online discussion forum. They also run local support groups across the UK, including two in Bristol:

  • The main Bristol support group meets at the Redcliffe/Anglican Methodist Centre in Prewett Street on the 1st Thursday of each month from 7.30pm - 10.30pm. Contact the Bipolar UK London office on 020 7931 6480 for more information.

  • A youth group for 18-25 year olds meets at Hampton House, St Michael's Hill on the 3rd Thursday of each month from 6.15pm - 7.45pm. Contact the Bipolar UK Newport office on 01633 244244 for more information.

To find out more about Bipolar UK's services and for more information about bipolar disorder, click here to visit the Bipolar UK website.

Rethink Mental Illness

Rethink is dedicated to improving the lives of everyone affected by mental illness, whether they have a condition themselves, care for others who do or, are professionals or volunteers working in the mental health field. Click
here to visit their website.


SANE is a UK-wide charity working to improve quality of life for people affected by mental illness. SANE's vision has remained consistent throughout its twenty five year history: to raise public awareness, excite research, and bring more effective professional treatment and compassionate care to everyone affected by mental illness. Click
here to visit the SANE website.

Time to Change

Time to Change is England's biggest programme to challenge mental health stigma and discrimination. Click
here to visit their website.

Mind Out

MindOut is a mental health service run by and for lesbians, gay men, bisexual, trans, and queer people. While most of their services operate only in the Brighton area, they do offer a free, confidential, 1 to 1 online chat service for LGBTQ people with mental health concerns. Get in touch for advice, information, support or just for a chat with trained LGBTQ volunteers.

The service runs in the evenings most days, check their home page for the latest opening times.

You can access the chat from their home page from a computer or from your smartphone. Click here to visit their website.

Mindful Employer

Mindful Employer provides businesses and organisations with information and support for staff who experience stress, anxiety, depression or other mental health conditions. Their website contains a wealth of information about the law, good practice, managing mental health, training and organisations who can help together with publications for managers and staff. There is also a section specifically for employees which includes information, advice and links to other relevant organisations. Click here to visit the Mindful Employer website.

Every Mind Matters

Every Mind Matters is a Lottery funded charity focused on reducing the impact of psychological trauma. Their facilitators utilise a fresh approach in resolving symptoms of trauma, PTSD and common mental health issues by using a technique called TIR (Traumatic Incident Reduction). Facilitators help people resolve trauma by creating a safe environment in which the experience of the traumatic event can be shared, and its meaning explored.

Every Mind Matters offers training workshops nationwide, and 1-to-1 facilitation (therapy) sessions. If they do not have a facilitator in a client's immediate location then they offer the sessions via Skype.

For further information call 0300 999 0939 or click here to visit the Every Mind Matters website.

Call Charges

We have provided information about call charges for each organisation listed where this is known. Where no call charge details are shown, please refer to the following general information:

  • Calls to all numbers starting 01, 02 and 03 are charged at local rate (up to 9p per minute) from landlines and from 8p to 40p from mobiles
  • Calls to 0800 and 0808 numbers are free from landlines but could cost up to 40p from mobiles
  • Calls to 0844 numbers cost between 1p and 13p from landlines and from 5p to 41p from mobiles
  • Calls to 0845 numbers cost between 1p and 12p from landlines and from 5p to 40p from mobiles.