Bristol Citizens Advice Bureau

Bristol Citizens Advice is an independent charity that provides free, impartial advice and information on a range of issues. We can help with most everyday problems from employment to housing and debt.

Before using our service we would encourage you to visit our national website, where you will find information about all the main areas of advice including: Benefits, Debt, Housing, Employment, Consumer, Family, etc.

Our telephone service is available Mon-Fri between 10am to 1pm - call 03444 111 444. Details of drop-in assessments at Bristol Advice Point can be found on our website.

Talking Money Debt Advice

Talking Money is an independent charity dedicated to improving lives by tackling financial problems. We have been providing free, high quality advice and support to people in financial hardship for over 25 years.

Our free debt advice helpline operates 9am-5.00pm on Mon, Tues, Thurs & Fri and 1pm-5pm on Weds. Call 0800 121 4511.

We also offer a telephone advice line which operates Mon-Fri 9:30am – 5pm. Call 0117 954 3990.

You can also use the online advice form on our website or email us at

Click here to visit the Talking Money website.

North Bristol Advice Centre

North Bristol Advice Centre is an independent community advice and support organisation based in Lockleaze, Bristol. They offer free debt and welfare advice to clients throughout North Bristol and South Gloucestershire and can also signpost you to other organisations if they cannot assist you themselves. To contact North Bristol Advice Centre call 0117 951 5751, email or click here to visit their website.

Call Charges

We have provided information about call charges for each organisation listed where this is known. Where no call charge details are shown, please refer to the following general information:

  • Calls to all numbers starting 01, 02 and 03 are charged at local rate (up to 9p per minute) from landlines and from 8p to 40p from mobiles
  • Calls to 0800 and 0808 numbers are free from landlines but could cost up to 40p from mobiles
  • Calls to 0844 numbers cost between 1p and 13p from landlines and from 5p to 41p from mobiles
  • Calls to 0845 numbers cost between 1p and 12p from landlines and from 5p to 40p from mobiles.