Bristol City Council’s Sensory Impairment Team drop in sessions support deaf citizens with any paperwork that they don’t understand, such as letters, bills, etc. We can also make phone calls on their behalf to any service providers; and refer them on to appropriate service providers where necessary. In addition to the drop in sessions, we can offer appointments if the issue is complex or might need a bit of extra time. The staff in the Drop-In sessions are primarily deaf BSL users with a BSL/English interpreter available for phone calls etc. To make an appointment please text 07775 646671 and we will confirm a date and time. Please wait for us to reply.