*Please note we are currently running a telephone only service. This is 7 days a week from 4-10pm. You can call us on 01179542952 or 07709295661. After an initial informal assessment we will allocate a time slot for people during the evening when staff will call back and offer support. (Updated 15/04/2020)
Bristol Sanctuary is a place which feels safe, comfortable and welcoming, where people who are experiencing severe emotional distress can go for help outside of normal working hours.
While at the Sanctuary, people are able to relax and choose what they want to do. They may want to be in a quiet space, chat to others or talk one-to-one with a support worker. They may want to do some activities/puzzles/crafts, to cook and share food, read or simply rest.
We also refer people where necessary to other Bristol Mental Health services, direct you to other providers, including to telephone helplines, support you to recognise and develop your own strengths and strategies for crisis prevention and management. We also want to help people in a place where they can use their own experience to help others through the sharing of support and solutions.
We aim to support 8-10 people during each evening we are open. People are offered a taxi home from the Sanctuary, if needed. The Bristol Sanctuary is managed by charity St Mungo’s.
● Listen to you
● Offer 1-2-1 support
● Provide a quiet space
● Offer a chance to be with people who have been through similar experiences
● Help you to relax and plan to stay safe
● Provide information about other services
Arranging a visit:
The Sanctuary is open Friday to Monday evenings from 6pm -12:30am. Staff will respond to messages/texts and emails from 4:30pm on the days we are open. We ask that you ring first and early as possible to have a chat as we have limited space to offer. We work with everyone as an individual and will let you know you have a space as soon as possible. We may not be able to let you in if you arrive unannounced, intoxicated or as part of a group. If you wish to return after your first visit, please speak to staff first. We provide taxis home and reimburse bus fares to, and from, the Sanctuary.
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