Carers Support Centre – Bristol and South Glos

Carers Support Centre provides a range of services for carers of all ages including:

A confidential telephone support line providing information and advice on benefits and finance, getting a break, and accessing health and social care services. Carers Line opening hours Mon – Fri 10am – 1pm and Mon – Thurs 2pm – 4pm

Carers Emergency Card
If a carer has an accident/emergency or is taken seriously ill, carrying this card will ensure the safety of the person they care for.

Carers Assessments
Help with getting an assessment. This allows carers to get help and support for themselves and the person they care for. Carers can contact CarersLine or ask for an assessment through their GP practice.

Carers News
Three times a year covering all aspects of caring.

One-to-one support
Carers Support Officers provide in-depth one-to-one support to individual carers. This includes emotional support, information, advice and advocacy. We can help with form filling and applying for specific benefits.

Carers support and activity groups
A safe, confidential space to meet with other carers to share information and give support to each other. We also run social activity groups; eg craft and supper clubs.

Breaks for Carers (South Gloucestershire)
A regular sitter keeps the person looked after company, so that their carer can take a break.

Hospital support
Information and support for carers in hospital, and help with discharge planning.

Training for carers and professionals
Practical training for carers through workshops and courses eg Caring with Confidence, Understanding Dementia and Caring for those in the Later Stages of Life. Carer awareness training for health and social care professionals and employers.

Support for learning difficulties carers
Support, information, advice and advocacy for carers of adults with learning difficulties. Includes information workshops, training, newsletter.

Support for parent carers in Bristol
Services for parent carers with a child 18 years old or under, include emotional support, a support group for parent carers, help with benefits and information on accessing services.

Support for young carers
Supporting children and young people aged 8 to 18 in Bristol and South Gloucestershire. Services include time off and fun, clubs, support groups, trips away, days out and holidays. One-to-one support and information and advice for the whole family.

Young adult carers
A group for carers aged 18-25 living in Bristol and South Glos, including those who attend college or university locally.

Carers in employment
Support for carers to get back into work and for those currently working, to stay in employment.

Carer involvement
Support for carers to get their voices heard, so they can influence health and social care provision.

GP practice team
We have a dedicated team which supports GP practices in Bristol and South Gloucestershire to identify, inform and support all carers, including carers of people with dementia.

For information on any of our services contact us on CarersLine: 0117 965 2200

Contact details

  • Address:
    • Vassall Centre,
    • Gill Avenue,
    • Fishponds,
    • Bristol,
    • BS16 2QQ
  • Telephone: 0117 939 2562 (Admin Line)
  • Email:
  • Helpline number: 0117 965 2200
  • Helpline information: A confidential telephone support line Trained and experienced advisers will listen and try to answer your concerns. This could include financial issues; how to access a service; what your options are for taking a break; even legal questions. An answer phone operates outside opening hours. Carers Line opening hours Mon - Fri 10am - 1pm and Mon - Thurs 2pm - 4pm

Service details

  • Alternative names: Carers Centre - Bristol and South Gloucestershire
  • Is there a cost for these services? no
  • How can people access this service? Telephone 0117 965 2200
Updated: within the last 3 months.
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Upcoming events, groups & activities

Name Next Date
Downend Carers Support Group 26th February, 2020
Carers Support Group (Bedminster) 17th March, 2020
Mental Health Carers Group 10th March, 2020
Carers Support Group (Lawrence Weston) 19th March, 2020
Patchway Carers Support Group 17th March, 2020

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Bristol South Gloucestershire