Samaritans – Bristol

Bristol Samaritans provide free confidential and non-judgemental telephone helpline service to any person seeking emotional support, and particularly those in imminent danger of self harm or of taking their own life. You can call them for free using a landline or mobile on 116123.

An email service is also provided to callers on where a caring response will be received within 24 hours. A texting (SMS) service is also available on 07725 90 90 90

You can call into the Bristol Branch to see a Samaritan volunteer in person 07:30 am to 9:00 pm every day in their Centre at 37 St Nicholas Street, Bristol, BS1 1TP.

If you are in crisis and prefer to write, you can write to Samaritans at:

PO Box 90 90

Other branches are situated in Bath and Weston-Super-Mare.

Contact details

  • Address:
    • 37 St Nicholas Street,
    • Bristol,
    • BS1 1TP
  • Telephone: 116123 or 0117 9831000
  • Email:
  • Helpline number: 116 123
  • Helpline information: Samaritans is a confidential emotional support service for anyone in the UK and Ireland. The service is available 24 hours a day for people who are experiencing feelings of distress or despair, including those which may lead to suicide. The quickest way to contact us and get a response is by phone on 116 123, this number is FREE to call. You can also email Samaritans at, write to Chris, PO Box 9090, Stirling, FK8 2SA

Service details

  • Alternative names: Bristol Samaritans
  • Areas served: Greater Bristol and South Gloucester
  • Is there a cost for these services? no
  • Cost information: No charge is made for Samaritans service.
  • Concessions information: N/A
  • How can people access this service? Telephone, email, texting and visit
Updated: more than six months ago.
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This organisation provides support around

Anxiety Depression Helpline Self Harm Suicide Support

Age groups

All Ages

User groups

Mental Health


Accessible toilets Baby changing facilities Bus nearby Disability Parking Guide dog friendly Lift available Venue is on one level Wheelchair access