Outpatient Experience Workshops – North Bristol NHS Trust

North Bristol NHS Trust (NBT) is committed to providing outpatient services that are responsive to the needs of patients, ensuring communication is effective and care and treatment is provide with respect, dignity and compassion.
They have just started on their journey to improve their outpatient services from the point of referral to discharge. They need your help and experience to create together the best service possible.

In addition to hearing from voluntary and community organisations about experiences they have heard of NBT are also looking for people to join the workshops who have recently experienced health care through the outpatient services at Southmead Hospital (North Bristol NHS TRUST) either as a patient, service user or a carer in the last 24 months (2 years). The Trust will not be able to deal with personal matters of concern in the workshop but want to hear from a wide range of perspectives what makes good outpatient experience as well understanding what the impact of poor experience is.

This is an invitation to you to take part in one of two workshops:

Date: Thursday 14th March
Time: 14:00 – 16:00
Venue: Coniston Community Centre, Patchway, BS34 5LP

Date: Thursday 14th March
Time: 17:30 – 19:30
Venue: Vassall Centre, Fishponds, BS16 2QQ

*Please note you only need to attend one of these events*

North Bristol NHS Trust can provide the travel expenses on receipt of travel, parking etc.

If you are interested in taking part please register at one of the events here

Please do circulate these event details as widely as possible.

Please let us know if you require any access support and this will be arranged.

For more information contact E: VSS@thecareforum.org.uk / 0117 9589 330

We look forward to seeing you there!