Supporting People – Bristol City Council

The Supporting People (SP) programme offers vulnerable people the opportunity to improve their quality of life and remain independent through the provision of a range of support services. It delivers high quality and strategically planned housing-related services which are cost effective and complement existing care services. The planning and development of services is based on people’s needs. Supporting People is a working partnership of local government, service users and support providers.

There are two main types of SP services:
● Accomodation Based Services, (eg, supported housing and hostels)
● Floating Support Services, (delivered to people in their own homes)

Services are delivered to a range of different people, including:
● older people
● people with learning difficulties
● people with mental health issues
● ex-offenders
● people fleeing domestic violence
● people experiencing issues with drugs and alcohol

If you would like to access a support service, you normally need to apply (either by yourself, through an advocate, or professional) to the organisation that provide the specific service you require. For more information please refer to the Supporting People Services – Local Directory which can be downloaded via our website.

Customers do not have to pay for support if they are in receipt of a full or partial housing benefit claim. Financial assistance may be available for some customers who are not eligible for housing benefit but they would be required to make a personal contribution towards the cost of their support.

If you would like to apply for financial help please complete the application form for financial assistance which can be downloaded via our website.

Contact details

Service details

  • Is there a cost for these services? no
  • Cost information: You don't have to pay for support if you're getting housing benefit. You might be able to get financial help if you're not eligible for housing benefit, but you need to pay towards the cost of your support.
  • How can people access this service? Self Referral
Updated: more than six months ago.
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