Venue hosting a range of music events, concerts and performance.
If there is a difficulty with climbing stairs or people are using wheelchairs let the Booking office know and they will ensure that the seats are suitable for the persons needs. It is recommended that people who have difficulty walking purchase tickets in the stalls between row A and row R, no stairs need to be negotiated in this area. Five wheelchairs can be accomodated at most performances in the stalls. These must be booked in advance, if possible.
Access: There is a dedicated accessible entrance on Trenchard Street and a chair lift in the stalls foyer providing access to the Colston Hall Bar. The bar itself has been altered to add a lowered accessible counter.
A member of staff will be available to help people to their seats if they are unaccompanied, they will also aid access to the bar and snack bar services.
Please be aware that access to the balcony and box office areas are currently by stairs only.
Booking Tickets: Box office is inaccessible owing to the listed status of the building's facade, but tickets may be booked on the telephone, by post or credit card, and posted or arrangements can be made for them to be collected from Trenchard Street entrance.
An infra red system for hearing impaired people is now installed, when used in conjunction with a hearing aid, the hearing aid has to be switched to 'T'. The stewards will be able to help.
Registered assistance dogs are admitted to the auditorium. Please inform the box office when booking.
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Is there a cost for these services?
Wheelchair users may be accompanied by an assistant free of charge (please mention when booking).
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Can people with an assistance dog access the service accompanied by their dog?
Is there provision for assistance dogs? (Water bowl and toilet area)
Dogs are welcome in the auditorium.