Introduction

Introduction

Organisation Name
Colston Hall
Description

Venue hosting a range of music events, concerts and performance.

If there is a difficulty with climbing stairs or people are using wheelchairs let the Booking office know and they will ensure that the seats are suitable for the persons needs. It is recommended that people who have difficulty walking purchase tickets in the stalls between row A and row R, no stairs need to be negotiated in this area. Five wheelchairs can be accomodated at most performances in the stalls. These must be booked in advance, if possible.

Access: There is a dedicated accessible entrance on Trenchard Street and a chair lift in the stalls foyer providing access to the Colston Hall Bar. The bar itself has been altered to add a lowered accessible counter.

A member of staff will be available to help people to their seats if they are unaccompanied, they will also aid access to the bar and snack bar services.

Please be aware that access to the balcony and box office areas are currently by stairs only.

Booking Tickets: Box office is inaccessible owing to the listed status of the building's facade, but tickets may be booked on the telephone, by post or credit card, and posted or arrangements can be made for them to be collected from Trenchard Street entrance.

An infra red system for hearing impaired people is now installed, when used in conjunction with a hearing aid, the hearing aid has to be switched to 'T'. The stewards will be able to help.

Registered assistance dogs are admitted to the auditorium. Please inform the box office when booking.

This organisation provides support around
Socialising / Out and About
Regions
South Gloucestershire Bristol Bath and North East Somerset
Is there a cost for these services?
Yes
Cost information

Prices vary

Concessions information

Wheelchair users may be accompanied by an assistant free of charge (please mention when booking).

How can people access this service?
Drop-In

Primary Organisation Details

Primary Address Details

Address 1
The Colston Hall
Address 2
Colston Street
Town
Bristol
Postcode
BS1 5AR

Organisation Contact Methods

Telephone

Services

Helpline Details

Will calls I make to this helpline show on my bill?
N/A

Accessibility

General Accessibility

Tick here to add details of how your services is accessible to people with a physical disability.

Access Questions

Are there bus stops nearby?
Approx. distance?
50-100m
Bus numbers?
All services to city centre
Is there a rail station nearby?
Approx. distance?
1 mile
Is there a car park nearby?
Approx. distance?
50m

Internal Access

Is there an induction loop / induction coupling at the premises?
Do visitors have access to a telephone?
Can people with an assistance dog access the service accompanied by their dog?
Is there provision for assistance dogs? (Water bowl and toilet area)

Dogs are welcome in the auditorium.

Does the toilet have a minimum size of 2200mm × 1500mm
Does the toilet have a minimum door size of 1000mm
Does the toilet have grab rails - 2x horizontal?
Does the toilet have grab rails - 2x vertical?
Does the toilet have grab rails - 1x drop-down?

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