Organisation Name
The Family Centre (Deaf Children)

If your family has a deaf child or a deaf parent then please take a look at our services. We bring together families living with deafness at family sessions and we also run a youth club for deaf young people, a kids club for deaf children and a range of sign language sessions.

We encourage all of the family to become involved in our family activities and sign language classes - we welcome deaf parents and their children, hearing parents, their deaf children and siblings, children's friends, grandparents, relatives, carers and family friends. It's a great way to meet other families in the same situation and share experiences and get support. Our sign language classes include courses especially for children, grandparents and relatives, plus we run a BSL Level 1 and have regular practice sessions.

We provide a range of fun activities and learning opportunities for children and young people through our youth club and kids club. Our sessions are designed to include and engage all the children attending whatever their level of hearing and whether they use hearing aids, have cochlear implants or sign. British Sign Language (BSL) communication is always available from an interpreter, Communication Support Worker, volunteer or member of staff.

Organisation Type
Registered Charity
Alternative names
This organisation provides support around
Socialising / Out and About Emotional Support Living, Learning, Working
This organisation provides support for
Children & Young People Families Parents Hearing Impaired
South Gloucestershire Bristol Bath and North East Somerset North Somerset Somerset
Areas Served (Further Details)
Families from outside the area are welcome at family events.
Is there a cost for these services?
Cost information

The amount depends on the service/activity being offered. Please enquire for details.

Do you offer concessions?
Concessions information

We always try to reduce the price for low income families if we can.

How can people access this service?
Self Referral
Out of hours answer machine

Primary Organisation Details

Primary Address Details

Address 1
c/o Elmfield School For Deaf Children
Address 2
Greystoke Avenue
Address 3
BS10 6AY

Organisation Contact Methods


Venue Address Details

Contact Details

Contact Name
Debbie Hye
Job title / Position
Centre Manager

Venue Contact Methods

Mobile Telephone


Service Descriptions


Hearing impaired deaf child cochlear BAHA BSL

Helpline Details

Will calls I make to this helpline show on my bill?


General Accessibility

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Access Questions

Are there bus stops nearby?
Approx. distance?
Is there a car park nearby?
Approx. distance?
On site
Is there parking for disabled drivers on site or outside the building?
If so, how many spaces?
Is there on-street parking in close proximity to the premises?

External Access

Are external doors 900mm or more wide with flat thresholds?
Are external doors non sprung?
Are there external steps?
Do these steps have a handrail?
Is there a ramp?

Internal Access

Are there visual alarm systems at the premises?
Is there an induction loop / induction coupling at the premises?
Can people with an assistance dog access the service accompanied by their dog?
Is there provision for assistance dogs? (Water bowl and toilet area)

Can be accommodated.

Does the toilet have a minimum size of 2200mm × 1500mm
Does the toilet have grab rails - 1x drop-down?


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