Organisation Name
Second Step Housing Association

Second Step can offer the following support:

Supported Housing - support in shared, furnished houses or self-contained flats.

Rough Sleepers Initiative - designed as a flexible scheme for people with a history of sleeping rough.

Molitor House - temporary accommodation service for individuals recently discharged from hospital

Toll House Court - a collaborative project with Bristol City Council designed to reduce the number of vulnerable and homeless single people with mental health needs living in bed and breakfast accommodation.

Hillside Street - houses 6 tenants. Male only scheme.

Bed & Breakfast Service - individual support for people with mental health needs living in bed and breakfast accommodation.

Intensive Tenancy Support Service - an extended hours service with on-call facility designed to prevent people with complex mental health needs from losing their homes.

Community Supported Accommodation - high level support service for people with mental health issues or learning difficulties who want to move out of residential care or other institutional settings.

Floating Support Service - operates in North Somerset and B&NES and offers support to people with mental health needs who are moving into independent accommodation.

North Somerset Tenancy Support - operates throughout North Somerset and offers specialist floating support to people using primary and secondary mental health services. In addition provides housing and support through our supported housing projects in Weston-Super-Mare. Tel: 01934 645 999

Assertive Outreach - flexible service for people who find traditional mental health services difficult to use.

Positive Step - provides psychological therapies for people experience difficulties such as anxiety and depression in North Somerset.

Compass Health - provides primary health care to homeless people.

Wellbeing Service - provides psychological services to homeless people with mental health needs.

Answer phone when staff not available.
Access: Most projects are not fully accessible, but they try to provide adaptations wherever possible.

Organisation Type
Registered Charity
This organisation provides support around
Emotional Support Living, Learning, Working Home Maintenance, Adaptation & Housing
This organisation provides support for
Men's Health And Wellbeing Women Homeless
South Gloucestershire Bristol Bath and North East Somerset North Somerset
Is there a cost for these services?
Contact for details
Cost information

There may be a charge for specific long-term services if people are working or have private income.

How can people access this service?
Professional Referral
Business Hours
MondayFrom 09:00To 17:00
TuesdayFrom 09:00To 17:00
WednesdayFrom 09:00To 17:00
ThursdayFrom 09:00To 17:00
FridayFrom 09:00To 17:00
Out of hours answer machine

Primary Organisation Details

Primary Address Details

Address 1
9 Brunswick Square

Organisation Contact Methods


Venue Address Details

Contact Details

Contact Name


Helpline Details

Will calls I make to this helpline show on my bill?


General Accessibility

Tick here to add details of how your services is accessible to people with a physical disability.

Access Questions

Are there bus stops nearby?
Approx. distance?
Depends on service location
Is there a rail station nearby?
Approx. distance?
Depends on location
Is there a car park nearby?
Approx. distance?
2 metres

External Access

Do the premises feature non-revolving automatic external doors?
Are there external steps?
If so, how many?

Internal Access

Is there more than one floor at the premises?
Are there visual alarm systems at the premises?


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