Introduction

Introduction

Organisation Name
Shelter - Bristol
Description

Advice and specialist help for homeless people and anyone with housing problems. Subjects covered include rent or mortgage arrears and repossessions, rent increases, disrepair, illegal eviction and harassment, benefits for housing costs.

Housing Support Service for resettlement and tenancy sustainment support for families only (including internal referrals to Children's Service, TREE service (Training Recreation, Education and Employment), NEET service (Not in Education, Employment or Training) and Volunteers Taskforce where appropriate).

We have moved into a wheelchair friendly location and have suitable, lifts, ramps and toilet facilities for wheelchair users.

Organisation Type
Registered Charity
This organisation provides support around
Living, Learning, Working
This organisation provides support for
Children & Young People Families Parents Homeless Survivors Of Abuse Refugees/Asylum Seekers
Regions
Bristol
Is there a cost for these services?
No
Cost information

Free

How can people access this service?
Telephone
Business Hours
MondayFrom 09:00To 17:00
TuesdayFrom 09:00To 17:00
WednesdayFrom 09:00To 17:00
ThursdayFrom 09:00To 17:00
FridayFrom 09:00To 17:00
SaturdayCLOSED
SundayCLOSED
Out of hours answer machine

Primary Organisation Details

Primary Address Details

Address 1
Shelter Bristol
Address 2
New Bond House
Address 3
Bond Street
Town
BRISTOL
Postcode
BS2 9AG

Organisation Contact Methods

Telephone
Textphone

Services

Helpline

Helpline service?

Helpline Details

Telephone number
Will calls I make to this helpline show on my bill?
N/A
Helpline Opening Hours
MondayFrom 08:00To 20:00
TuesdayFrom 08:00To 20:00
WednesdayFrom 08:00To 20:00
ThursdayFrom 08:00To 20:00
FridayFrom 08:00To 20:00
SaturdayFrom 08:00To 17:00
SundayFrom 08:00To 17:00

Accessibility

General Accessibility

Services that increase accessibility

we have moved into a wheelchair friendly location and have suitable, lifts, ramps and toilet facilities for wheelchair users.

Tick here to add details of how your services is accessible to people with a physical disability.

Access Questions

Are there bus stops nearby?
Approx. distance?
various
Bus numbers?
all buses for central Bristol area
Approx. distance?
1.2 miles
Is there on-street parking in close proximity to the premises?

External Access

On external doors are the handles a contrasting colour and tone to the door?
Are there external steps?
If so, how many?
1

Internal Access

On internal doors are the handles a contrasting colour and tone to the door?
Are there internal steps?
Do these steps have a handrail?
Is there more than one floor at the premises?
Can people with an assistance dog access the service accompanied by their dog?
Is there provision for assistance dogs? (Water bowl and toilet area)

They are welcomed in the building

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