If getting out and about is challenging, our Transport section provides information about local options for community transport, door-to-door transport, transport with disabled access and more.

 

Accessible Transport 4 U

Accessible transport for disabled and vulnerable people
Areas covered Bristol and South Gloucestershire

Contact details
www.accessibletransport4u.org.uk
0117 965 7449/ 07773194950
at4u@accessibletransport4u.org.uk
Access House
54 Staple Hill Road
Fishponds
Bristol
BS16 5BS

The Wheel 2 Learn

Transport from home to places of education
Areas covered Bristol and South Gloucestershire

Contact details
www.accessibletransport4u.org.uk/the-wheel-2-learn
0117 965 7449/ 07773194950
at4u@accessibletransport4u.org.uk
Access House
54 Staple Hill Road
Fishponds
Bristol
BS16 5BS

Bristol Community Transport

Accessible minibus hire
Area covered Bristol

Contact details
http://bristolcommunitytransport.org.uk
0117 902 0157
bctoffice@hctgroup.org
137 Parson Street
Bedminster
Bristol
BS3 5RB

Bristol Dial-a-Ride

Citywide Dial-a-Ride service is available to residents of Bristol who are unable to access conventional public transport.
Area covered Bristol

Contact details
http://bristolcommunitytransport.org.uk/transport_for_individuals/bristol_dial-a-ride
0845 130 1875
Text: 07624 809901
Social Access
137 Parson Street
Bristol
BS3 5RB

CATT Community Transport

South Bristol community transport
Area covered Bristol

Contact details
http://hwcp.org.uk/catt-community-transport
0117 377 3450
catt@hwcp.org.uk
Symes Community Building
Peterson Avenue
Hartcliffe
Bristol
BS13 0BE

Driving Miss Daisy

Catering for special needs, learning or physical disabilities, health or medical issues, or simply those who need a little extra compassion and time to do what they want at their own pace. Areas Covered: North Bristol and surrounding areas

Contact details

North Bristol – Driving Miss Daisy

Tel: 0333 0146211

Four Towns and Vale Link Community Transport

Community transport
For residents of Four Towns and Vale Link area only, South Glos

Contact details
http://4tvl.org.uk/
01454 419372
info@4tvl.org.uk
Ground Floor, Unit 9,
Pinkers Court,
Briarlands Office Park,
Gloucester Road,
Rudgeway,
South Gloucestershire
BS35 3QH

Green Community Travel

Accessible transport covering all of South Glos.
Costs are detailed on the website.
Use us for shopping, visiting friends or relatives, or attending clubs and meetings.

Contact details
www.greencommunitytravel.co.uk/
01454 228 706
admin@greencommunitytravel.co.uk
The Yard
390 North Road
Yate
South Gloucestershire
BS37 7LW

Hawkesbury Voluntary Transport Group

Hawkesbury Voluntary Transport (HVT) provides a vehicle and driver for any medical related appointment for any member of the Parish of Hawkesbury who, for whatever reason, has transport difficulties.
For residents of Hawkesbury Parish, South Glos

Contact details
For bookings call: 0797 206 5665
For general enquiries call: 01454 238 788

Kingswood Community Transport – Dial & Ride

Accessible transport
Area covered South Glos

Contact details
Dial and Ride Booking Request | Kingswood Community Transport (kingswoodct.org.uk)
0117 9616016
info@kingswoodct.org.uk
No 2 Office, Old School House,
Britannia Road,
Kingswood,
South Gloucestershire
BS15 8DB

Lawrence Weston Community Transport

Wheelchair accessible minibus service
Area covered Bristol

Contact details
Lawrence Weston Community Transport – Transportation Service

0117 329 4647

 

Follow the below link for wheelchair accessible taxi services in Bristol

Buses

Feedback about bus services

Any feedback relating to a commercially run bus service should be reported directly to the bus operator. Details of bus services across the area and the operator responsible for running them can be found at Travelwest.info/bus/service-feedback-lost-property

If bus users do not get a satisfactory response after contacting bus operators, or if they continue to have issues with a commercially run bus service they have the option to contact the Traffic Commissioner. The Traffic Commissioner is the industry regulator, with the potential to impose penalties on operators.

The Traffic Commissioner can be contacted in three ways:

  • Tel: 0300 123 9000,
  • Email: enquires@otc.gsi.gov.uk or
  • Write to: Western Area, Jubilee House, Croydon Street, Bristol, BS5 0GB.

If the feedback concerns a service receiving financial support from the council, this can be reported via email to publictransport@southglos.gov.uk

Feedback about bus stops or bus information

Feedback or requests concerning bus stops or bus information in the South Gloucestershire area can be raised via publictransport@southglos.gov.uk